Manobo Interpreter

LanguageLine Solutions; United States; Remote; USD 50,000 - 83,000; Part time

Job summary

LanguageLine Solutions is seeking a Phone Interpreter to work from home, handling calls between Manobo and English speakers across various industries including healthcare and law enforcement.

The ideal candidate is fluent in both languages and must maintain professionalism throughout calls, accurately rendering conversations and adhering to client protocols.

This role is essential in ensuring effective communication for Limited English-speaking individuals and requires strong listening and cultural sensitivity skills.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• Ability to read and write the requested languages highly preferred.

Responsibilities

• Handle calls on demand between Manobo and English speakers.
• Maintain professionalism during interpreting sessions.
• Follow client instructions to meet expectations.

Skills

Fluency in Manobo

Fluency in English

Excellent listening skills

Cultural sensitivity

Neutral and objective

Education

High school diploma or equivalent

Experience in language-related fields

Tools

Desktop or laptop computer

High-speed internet connection

Job description

Job Details

• Location: Work at Home
• Position: Phone Interpreter
• Status: Independent Contractor
• Pay: $0.60 - $0.80 per minute

Position Overview

The Manobo Telephone Interpreter is responsible for handling calls on demand, rendering the meaning of conversations between Manobo and English speakers. The interpreter works in a wide range of industries served by LanguageLine, including healthcare, government, insurance, finance, utilities, travel, hospitality, general business, law enforcement, court, and 911.

Essential Job Functions

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions.
• Remain calm during interpreting sessions, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions and protocols to meet client expectations with the Limited English‑speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries, including medical, insurance, finance, and law.
• Demonstrate commitment to cultural sensitivity and work in a diverse environment.
• Handle calls that may be highly emotional or stressful; interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or high call volume.

Qualifications

• Fluency in Manobo and English and skilled in the associated cultural dynamics.
• Ability to assess regional and accent differences and find effective ways of communicating with the LEP.
• Excellent listening, retention, and note‑taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached, remain neutral and objective, and handle sensitive subjects such as end‑of‑life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language‑related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be at least 18 years of age.
• Legally authorized to work in the United States (no visa sponsorship required).
• High school diploma or equivalent.
• Ability to read and write the requested languages – highly preferred.
• Willingness to adapt to technology enhancements that improve service delivery and meet client demands.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop or laptop computers with Windows, macOS, or Chrome OS.
• Tablets (iPadOS or Android) acceptable; smartphones (iOS or Android) also acceptable.
• Restricted brands: Kaspersky products, Huawei hardware.
• High‑speed Internet connection: download ≥5Mbps, upload ≥3Mbps, ping ≤300ms, jitter ≤30ms.
• Access to a quiet space free from background noise or distraction.

Physical Requirements

• Operate a keyboard and mouse in a stationary position in front of a computer for the majority of the workday.
• Operate company‑provided software and systems to perform all aspects of the job.
• Have sufficient manual dexterity to type or write.
• Able to lift up to 26lbs.
• May be exposed to moderate noise levels from computer, audio, or telephone.

EEO Statement

LLS is an equal‑opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, or any other characteristic protected by federal, state, or local law. LLS will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position. Applicants who require accommodations should let LLS know immediately.