Mortgage Underwriting Assistant — Hybrid Role

Cape Cod 5; Hyannis (MA); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Cape Cod 5 is seeking an Underwriting Assistant I in Hyannis, MA. The role supports the mortgage loan process by coordinating communication among the MLO, customer, and underwriter to ensure applications are ready for underwriting.

This is a hybrid, full-time position with potential exposure to secondary markets and regulatory requirements. The candidate will manage document collection, disclosures, and third-party services while maintaining deadlines and delivering timely responses to

Qualifications

• Associates degree or equivalent experience in an administrative or business-related role.
• Strong time management and organizational skills.
• Ability to communicate effectively both verbally and in writing.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and ability to learn web-based systems.

Responsibilities

• Coordinates the timely processing of residential mortgage loan applications and ensures critical deadlines are met.
• Orders automated income/asset verification and automated underwriting services.
• Analyses necessary disclosures for compliance and reviews support documentation via checklists.
• Orders mortgage services through third party vendors.
• Obtains missing documentation and completes the preliminary loan preparation for the Underwriter’s review.
• Responds to internal and external customers or vendor inquiries, within scope of authority and expertise via telephone and electronic communication.
• Stays current on new developments within the residential lending field and attends relevant courses and seminars.

Skills

Time management

Teamwork

Communication

MS Office

Tech-savvy

Education

Associates degree

Tools

Microsoft Office

Job description

Cape Cod 5 is seeking an Underwriting Assistant I in Hyannis, MA. The role supports the mortgage loan process by coordinating communication among the MLO, customer, and underwriter to ensure applications are ready for underwriting.

This is a hybrid, full-time position with potential exposure to secondary markets and regulatory requirements. The candidate will manage document collection, disclosures, and third-party services while maintaining deadlines and delivering timely responses to