Mortgage Tech Implementation Lead — DDA Analyzer

ICE Clear Europe Limited; Jacksonville, Atlanta (FL, GA); In loco; USD 100.000 - 150.000; Tempo pieno

Descrizione del lavoro

Intercontinental Exchange, Inc. seeks an Implementation Consultant to lead end-to-end deployments of DDA Analyzer within the Encompass platform for mortgage lenders. You will guide discovery, design, configuration, testing, training, go-live, and post-launch support, serving as the main client contact and trusted advisor.

The role combines mortgage knowledge with technical configuration and project management. Travel to client sites (up to 25–50%) is required as part of client engagements.

Competenze

• Bachelor’s degree in business, finance, or related field (or equivalent experience).
• Recent mortgage underwriting or senior processing experience.
• PMP, CompTIA Project+, or comparable project management certification (preferred).
• NMLS licensure (preferred).
• Experience with Agile and Waterfall delivery methodologies (preferred).
• Willingness to travel to client sites as needed (up to 25–50%).

Mansioni

• Manage multiple client implementations from discovery through go-live and post-implementation support
• Serve as the primary client contact and trusted advisor
• Gather requirements and translate mortgage workflows into effective DDA/Encompass configurations
• Configure Income, Credit, Asset, and/or Audit Analyzers based on client underwriting guidelines and operational requirements
• Lead UAT, client training, knowledge transfer, and adoption activities
• Troubleshoot configuration issues and partner with Product, Engineering, Support, and Data Services
• Manage project timelines, deliverables, status reporting, documentation, and escalations
• Identify opportunities to improve or automate implementation and mortgage workflows

Conoscenze

Encompass end-user experience

DDA Analyzer end-user experience

JIRA

ServiceNow

Salesforce

Microsoft Office

Formazione

Bachelor’s degree in business, finance, or related field

PMP or CompTIA Project+ or comparable PM certification

NMLS licensure (preferred)

Strumenti

Encompass

Descrizione del lavoro

Intercontinental Exchange, Inc. seeks an Implementation Consultant to lead end-to-end deployments of DDA Analyzer within the Encompass platform for mortgage lenders. You will guide discovery, design, configuration, testing, training, go-live, and post-launch support, serving as the main client contact and trusted advisor.

The role combines mortgage knowledge with technical configuration and project management. Travel to client sites (up to 25–50%) is required as part of client engagements.