Mortgage Systems Administrator (Encompass)

FocusOne, LLC; Houston (TX); Hybrid; USD 68,000 - 92,000; Full time

Job summary

FocusOne Mortgage is seeking a Mortgage Systems Administrator to own and optimize the Encompass-based technology stack behind our mortgage origination and servicing. You will configure Encompass, manage vendor integrations (Optimal Blue, Lender Logix, Argyle, Insellerate), implement new systems, and partner with IT and teams to keep platforms running smoothly.

This on-site role in Houston leads end-to-end Encompass administration and reporting, with a ramp-up period before potential hybrid

Qualifications

• Experience administering Encompass and/or providing related IT support.
• Familiarity with mortgage tech platforms (Optimal Blue, POS systems, or LOS-adjacent tools).
• Solid grasp of the mortgage lifecycle from origination through post-closing and secondary.
• Experience with system implementations, vendor integrations, or tech project management.
• Strong problem-solving, organization, and communication skills.
• Willingness to work on-site full-time in Houston; ramp-up period required.

Responsibilities

• Own Encompass administration end-to-end: business rules, user and security setup, milestone and channel configuration, and audit prep.
• Administer core vendor platforms - Optimal Blue, Lender Logix, Argyle, and Insellerate (Addy AI) - as Encompass-side contact for MSP interfaces.
• Lead implementation of new systems/programs, including the APS program and Encompass TPO setup for our correspondent lending channel.
• Support integrations across LOS, PPE, POS, and servicing platforms; coordinate data flow with IT and vendors.
• Serve as primary Encompass contact for day-to-day use, troubleshooting, and updates.
• Liaise between staff, clients, IT, and integration partners; communicate changes.

Skills

Encompass administration

Vendor integrations

Mortgage lifecycle knowledge

System implementations

Problem solving

Project multitasking

Communication skills

Encompass360 certification preferred

Tools

Encompass360

Optimal Blue

Lender Logix

Argyle

Insellerate (Addy AI)

Job description

Mortgage Systems Administrator (Encompass)

Houston, TX | Full-Time, On-Site (In-Office Required; Hybrid Possible After Ramp-Up) | ~$80,000/year

FocusOne Mortgage is looking for a Mortgage Systems Administrator to own and optimize the technology platforms behind our mortgage operations - with Encompass at the center of it all. If you know your way around Encompass administration and understand how the pieces of a mortgage tech stack fit together, this role gives you real ownership over the systems that power our origination and servicing business.

You'll be the go-to person for Encompass configuration, vendor integrations, and system improvements - partnering closely with IT, vendors, and internal teams to keep everything running smoothly and to help build what's next.

What You'll Do

• Own Encompass administration end-to-end: business rules, user and security setup, milestone and channel configuration, and audit prep.
• Administer and support core vendor platforms - Optimal Blue, Lender Logix, Argyle, and Insellerate (Addy AI) - and act as the Encompass-side point of contact for MSP interface points.
• Lead implementation of new systems and programs, including the APS program (a ground-up Encompass build) and Encompass TPO setup for our correspondent lending channel.
• Support integrations across LOS, PPE, POS, and servicing platforms, coordinating connection points and data flow with IT and vendor partners.
• Serve as the primary contact for day-to-day Encompass use, troubleshooting, and updates.
• Act as the liaison between staff, clients, IT, and third-party integration partners - and keep everyone informed as systems change.
• Build and maintain Encompass reporting.
• Spot opportunities to improve processes and systems for efficiency and compliance.

What We're Looking For

• Willingness and ability to work on-site full-time in Houston; this is a required, non-negotiable expectation for at least the first several months in the role.
• 2+ years of experience administering Encompass and/or providing related IT support.
• Familiarity with other mortgage tech platforms (Optimal Blue, POS systems, or similar LOS-adjacent tools) is strongly preferred.
• Solid grasp of the mortgage lifecycle - origination through post-closing and secondary.
• Experience with system implementations, vendor integrations, or tech project management is a plus.
• Sharp problem-solving, organization, and communication skills.
• Comfort juggling multiple projects in a fast-paced, compliance-driven environment.
• Encompass360 certification preferred.

Compensation & Location

• Salary: Approximately $80,000 annually, commensurate with experience.
• Location: Houston, Texas. This position is on-site, full-time in-office. After a training and ramp-up period (typically 90 days), a hybrid schedule may be available at management’s discretion for candidates who have demonstrated strong performance and can work independently on core systems.

Why FocusOne

We partner with credit unions to deliver mortgage and auto lending solutions that actually work for members. Join a collaborative, mission-driven team where you'll have direct ownership over the systems behind our lending platforms - and real opportunities to shape process, drive efficiency, and grow with the company.