Mortgage Servicing Compliance & Risk Specialist

RiseMe; Cincinnati (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH seeks a Mortgage Servicing Business Specialist to ensure compliance across Mortgage Performing and Default Servicing. You will coordinate audits, trainings, and documentation, working with Compliance, Legal, and business partners to mitigate risk.

The role emphasizes leadership, communication, and knowledge of servicing requirements, with exposure to investor relations and regulatory directives.

Qualifications

• Bachelor's degree or equivalent experience in consumer or mortgage operations, collections, default servicing, compliance, quality, or related field.
• Minimum 3+ years in mortgage servicing/default and quality assurance preferred.
• Familiarity with AllRegs or similar compliance products.
• Strong leadership, analytical and problem-solving skills.
• Ability to communicate with all management levels.

Responsibilities

• Ensure communication, training, and procedural documentation in response to directives for Mortgage Performing and Default Servicing.
• Participate in reviews and audits; coordinate with Compliance, Legal, and business partners.
• Direct training and procedural changes in response to industry directives.
• Monitor compliance issues and update procedures and staff training.
• Support investor relationships and provide timely responses to inquiries.

Skills

Regulatory compliance

Leadership

Audit & risk assessment

Communication

Project management

Education

Bachelor's degree or equivalent

Tools

Word

Excel

Access

Outlook

Job description

Fifth Third Bank in Cincinnati, OH seeks a Mortgage Servicing Business Specialist to ensure compliance across Mortgage Performing and Default Servicing. You will coordinate audits, trainings, and documentation, working with Compliance, Legal, and business partners to mitigate risk.

The role emphasizes leadership, communication, and knowledge of servicing requirements, with exposure to investor relations and regulatory directives.