Mortgage Servicing Analyst — High-Touch Escrow

Lenmar Consulting Inc; Coppell (TX); Hybrid; USD 49,000 - 81,000; Full time

Job summary

Lenmar Consulting Inc is seeking a Mortgage Servicing Analyst in Coppell, TX. This W2 contract role offers hybrid work arrangement, 3 days in office, and a 12+ month duration. You will interface with financial advisors and private bankers to resolve servicing issues and provide high-touch contact through resolution.

Requirements include 3-5 years of servicing experience (not loss mitigation), MS Office proficiency, and a HS diploma. Local candidates preferred.

Qualifications

• 3-5 years' minimum servicing experience (NOT loss mitigation/default).
• General Microsoft Office experience required.
• HS diploma required.

Responsibilities

• Interfacing with Financial advisors, their staff and private bankers to resolve complex servicing issues and escalations.
• Reviewing documentation, analyzing and preparing appropriate recommendations for insurance, escrow, taxes or any other issue that may arise during the life of the loan.
• Providing High Touch/White Glove single point of contact for advisors and bankers until issue resolution.
• Interfacing with sub-servicer Cenlar to drive the appropriate action and demand the high service level that advisors and their clients expect.

Education

HS diploma

Tools

MS Office

Job description

Lenmar Consulting Inc is seeking a Mortgage Servicing Analyst in Coppell, TX. This W2 contract role offers hybrid work arrangement, 3 days in office, and a 12+ month duration. You will interface with financial advisors and private bankers to resolve servicing issues and provide high-touch contact through resolution.

Requirements include 3-5 years of servicing experience (not loss mitigation), MS Office proficiency, and a HS diploma. Local candidates preferred.