Mortgage Sales Supervisor

Us Bank; New York (NY); Hybrid; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic team at an established financial institution, where you will lead a group of Mortgage Loan Originators. This role is pivotal in driving loan origination success while fostering relationships with real estate professionals. You will be instrumental in guiding your team to meet ambitious goals, ensuring compliance with industry regulations, and enhancing customer satisfaction. With opportunities for professional growth and a supportive environment, this position is perfect for someone passionate about making a difference in the mortgage industry. Embrace the chance to thrive in a collaborative atmosphere that values your unique potential.

Benefits

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement plan

Paid vacation

Adoption assistance

Sick and Safe Leave accruals

Qualifications

• Minimum one year of mortgage, sales, real estate, or banking experience required.
• NMLS registration under the S.A.F.E. Act is mandatory.

Responsibilities

• Supervise loan origination functions for a team of Mortgage Loan Originators.
• Establish referral source relationships for loan volume.

Skills

Mortgage Sales Experience

Relationship Management

Customer Service Skills

Attention to Detail

Communication Skills

Education

High School Diploma or Equivalent

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Under the general direction of upper management, this position is responsible for supervising the day-to-day activities related to loan origination functions for a small team of Mortgage Loan Originators. Ensures that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources. Meets specific loan volume origination goals which are established annually by upper management. Establishes referral source relationships for a steady flow of loan volume from real estate brokers, builders and other external sources. Actively participates in local and state mortgage banking, realtor, and builder trade associations, and maintains a thorough understanding of mortgage industry knowledge and event issues. Establishes collaborative partnerships within U.S. Bank Home Mortgage and other business lines within U.S. Bank to promote the establishment and growth of customer relationship and additional product sales. Responsible for interviewing and recruiting new talent and proactively retaining employees through employee development and positive employee engagement.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

This role has multiple levels, open to candidates with a minimum one year of mortgage, sales, real estate, or banking experience. The successful candidate will be hired for the level of the position that aligns with their experience.

This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.Location: Staten Island, NY

This position also requires 2 or more hours of driving per week.

Basic Qualifications

• High school diploma or equivalent
• Two or more years of mortgage sales experience

Preferred Skills/Experience

• Demonstrated new business development and relationship management skills
• Good knowledge of sales and sales strategies
• Thorough knowledge of mortgage products/services, operations, and current market trends
• Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies
• Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, as gained through on the job training or some real estate brokerage experience
• Familiar with local, state and national laws (e.g. zoning ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.)
• Well-developed customer service/relations skills
• Strong attention to detail orientation, and ability to analyze financial information
• Good interpersonal, verbal and written communication skills
• Must be able to meet the applicable requirement of performing their duties outside of their regular place of business
• Established referral base within assigned market preferred
• 2 years of mortgage loan origination experience with proven results

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.