Mortgage Sales Advisor - Consumer Direct

JPMorganChase; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorganChase is seeking a Consumer Direct Home Lending Advisor in Tempe, Arizona. This call center-based role involves converting inquiries into mortgage applications and providing exceptional post-application support. The ideal candidate must possess strong proficiency in Microsoft Office and have 2+ years of experience in mortgage sales or banking. Responsibilities include client consultations and adherence to regulatory compliance. This position offers a competitive commission structure in addition to base salary, supporting career growth within a collaborative team.

Qualifications

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or relevant financial software.
• Self-motivated, detail-oriented, and organized with the ability to manage multiple tasks and meet deadlines.
• 2+ years of experience in mortgage sales, banking, or related financial services.

Responsibilities

• Convert warm inbound inquiries and leads into mortgage applications.
• Record customer interactions and follow-up activities in our CRM system.
• Conduct thorough phone consultations to guide clients through the mortgage process.

Skills

Strong proficiency in Microsoft Office Suite

Excellent oral and written communication skills

Self-motivated and detail-oriented

Education

Bachelor's degree in finance, business, or related field

Job description

JPMorganChase is seeking a Consumer Direct Home Lending Advisor in Tempe, Arizona. This call center-based role involves converting inquiries into mortgage applications and providing exceptional post-application support. The ideal candidate must possess strong proficiency in Microsoft Office and have 2+ years of experience in mortgage sales or banking. Responsibilities include client consultations and adherence to regulatory compliance. This position offers a competitive commission structure in addition to base salary, supporting career growth within a collaborative team.