A leading financial services firm in Arizona seeks a Consumer Direct Home Lending Advisor. In this call center role, you will convert customer inquiries into mortgage applications and guide clients through the process. The ideal candidate has experience in mortgage sales and strong communication skills. You'll enjoy a competitive commission structure alongside your base salary. This position combines customer service with sales to build lasting relationships and ensure compliance with regulations.
Qualifications
Experience in mortgage sales, banking, or related financial services.
Ability to meet deadlines and manage multiple tasks.
Strong adaptability and time management skills.
Responsibilities
Convert warm inbound inquiries into qualified mortgage applications.
Conduct thorough phone consultations to guide clients through the mortgage process.
Provide exceptional post-application support.
Skills
Microsoft Office Suite
Detail-oriented
Strong communication skills
Customer service attitude
Education
Bachelor's degree or equivalent experience
Job description
A leading financial services firm in Arizona seeks a Consumer Direct Home Lending Advisor. In this call center role, you will convert customer inquiries into mortgage applications and guide clients through the process. The ideal candidate has experience in mortgage sales and strong communication skills. You'll enjoy a competitive commission structure alongside your base salary. This position combines customer service with sales to build lasting relationships and ensure compliance with regulations.