Mortgage Receptionist

Lee Hecht Harrison Nederland B.V.; Phoenix (AZ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

Commuter Benefits

401K

Job summary

LHH Recruitment is seeking a Mortgage Receptionist to join a growing mortgage/servicing company in East Phoenix. You will be the first point of contact for visitors, customers, and callers, so professionalism, friendliness, and organization are essential in our fast-paced office.

The role pays $21 per hour and onsite Monday–Friday. Strong communication and multitasking abilities, a courteous demeanor, and proficiency with Microsoft Office are important for success in this position.

Qualifications

• 1+ year of receptionist or front desk experience.
• Valid driver's license and vehicle.
• Customer service and communication skills.
• Able to handle multiple calls and multitask in a fast-paced environment.

Responsibilities

• Greet and welcome visitors, customers, vendors, and employees in a professional and friendly manner.
• Answer and direct high-volume incoming phone calls.
• Assist customers with general questions and direct them to the appropriate department or team member.
• Maintain the reception area and a professional office environment.
• Monitor and coordinate visitor access and appointments.
• Receive, sort, and distribute incoming mail, packages, and documents.
• Schedule meetings and assist with conference room coordination.
• Maintain accurate visitor and receptionist logs.
• Perform basic data entry and administrative tasks.
• Scan, copy, file, and organize mortgage-related documents.
• Assist with processing and routing incoming mortgage/servicing correspondence.
• Provide general administrative support to various departments as needed.
• Handle sensitive customer and company information with professionalism and confidentiality.
• Complete additional administrative and special projects as assigned.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

Mortgage Receptionist

LHH Recruitment is working on sourcing for aMortgage Receptionist to join a growing mortgage/servicing company in East Phoenix. This position will be the first point of contact for visitors, customers, and callers, so we are looking for someone who is polished, friendly, organized, and comfortable working in a fast-paced office environment. This role is compensating at $21/hr.

Key Responsibilities

• Greet and welcome visitors, customers, vendors, and employees in a professional and friendly manner
• Answer and direct high-volume incoming phone calls
• Assist customers with general questions and direct them to the appropriate department or team member
• Manage the reception area and maintain a professional office environment
• Monitor and coordinate visitor access and appointments
• Receive, sort, and distribute incoming mail, packages, and documents
• Schedule meetings and assist with conference room coordination
• Maintain accurate visitor and receptionist logs
• Perform basic data entry and administrative tasks
• Scan, copy, file, and organize mortgage-related documents
• Assist with processing and routing incoming mortgage/servicing correspondence
• Provide general administrative support to various departments as needed
• Handle sensitive customer and company information with professionalism and confidentiality
• Complete additional administrative and special projects as assigned

Qualifications

• 1+ year of receptionist, front desk, customer service, or administrative experience
• Must have a valid drivers license and a vehicle
• Mortgage, banking, financial services, or real estate experience is a plus
• Professional appearance and excellent customer service skills
• Strong verbal and written communication skills
• Comfortable answering multiple phone lines and assisting customers
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a busy office environment
• Proficiency with Microsoft Office and general computer systems
• Must be dependable and comfortable working fully onsite Monday-Friday

Pay Details: $20.00 to $21.00 per hour

Benefit offerings available for our associates include:

• medical
• dental
• vision
• life insurance
• short-term disability
• additional voluntary benefits
• EAP program
• commuter benefits
• 401K plan

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for:

• Paid Sick Leave
• any other paid leave required by Federal, State, or local law
• Holiday pay

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.