Mortgage Quality Control & Compliance Auditor | Hybrid

Partners Bank; Sanford (ME); Hybrid; USD 48,000 - 79,000; Full time

Job summary

Partners Bank in Maine is seeking a Quality Control Review Specialist to perform essential pre-funding and post-close audits of loan originations. The role reports to the Retail Lending Processing Manager and operates in a hybrid schedule.

The ideal candidate has 5+ years in mortgage compliance, strong knowledge of CFPB rules (RESPA, TRID, HMDA), and proficiency in Encompass and Microsoft Office. Excellent communication and detail orientation are required.

Qualifications

• 5+ years in mortgage industry compliance and regulations.
• Experience in quality control.
• Aptitude and interest in continuing industry related education.
• Thorough knowledge of industry products, guidelines, laws, regulations, risks, and trends.
• Experience with Encompass is required.
• Proficient with Microsoft Office: Excel, Word, PowerPoint, Outlook.
• Excellent written and verbal communication and highly organized with attention to detail.
• Excellent customer service and ability to work both in a team and independently in a remote environment.

Responsibilities

• Review loan files for compliance with applicable federal, state, and local regulations (e.g., CFPB rules).
• Accurately determine, document, and communicate loan exceptions.
• Respond to internal performance and QC vendor audit results.
• Assist with post-closing quality assurance audits and investor requests.
• Collaborate on training for Operations staff and assist in audits and regulatory inquiries.
• Stay current on new and pending mortgage laws and regulations and support compliance projects.

Skills

Mortgage compliance

Communication

Organization

Customer service

Team collaboration

Remote work

Tools

Encompass

Excel

Word

PowerPoint

Outlook

Job description

Partners Bank in Maine is seeking a Quality Control Review Specialist to perform essential pre-funding and post-close audits of loan originations. The role reports to the Retail Lending Processing Manager and operates in a hybrid schedule.

The ideal candidate has 5+ years in mortgage compliance, strong knowledge of CFPB rules (RESPA, TRID, HMDA), and proficiency in Encompass and Microsoft Office. Excellent communication and detail orientation are required.