QC Review Specialist

Partners Bank; Sanford (ME); Hybrid; USD 48,000 - 79,000; Full time

Job summary

Partners Bank in Maine is seeking a Quality Control Review Specialist to perform essential pre-funding and post-close audits of loan originations. The role reports to the Retail Lending Processing Manager and operates in a hybrid schedule.

The ideal candidate has 5+ years in mortgage compliance, strong knowledge of CFPB rules (RESPA, TRID, HMDA), and proficiency in Encompass and Microsoft Office. Excellent communication and detail orientation are required.

Qualifications

• 5+ years in mortgage industry compliance and regulations.
• Experience in quality control.
• Aptitude and interest in continuing industry related education.
• Thorough knowledge of industry products, guidelines, laws, regulations, risks, and trends.
• Experience with Encompass is required.
• Proficient with Microsoft Office: Excel, Word, PowerPoint, Outlook.
• Excellent written and verbal communication and highly organized with attention to detail.
• Excellent customer service and ability to work both in a team and independently in a remote environment.

Responsibilities

• Review loan files for compliance with applicable federal, state, and local regulations (e.g., CFPB rules).
• Accurately determine, document, and communicate loan exceptions.
• Respond to internal performance and QC vendor audit results.
• Assist with post-closing quality assurance audits and investor requests.
• Collaborate on training for Operations staff and assist in audits and regulatory inquiries.
• Stay current on new and pending mortgage laws and regulations and support compliance projects.

Skills

Mortgage compliance

Communication

Organization

Customer service

Team collaboration

Remote work

Tools

Encompass

Excel

Word

PowerPoint

Outlook

Job description

Quality Control Review Specialist

Department: Retail Loan Department

Reports to: Retail Lending Processing Manager

Supervises: None

Status: Full-Time / Exempt / Hybrid

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary For The Quality Control Review Specialist

Play an essential part in performing Loan Originations Quality Control audits and all aspects of the QC process. Reporting to either the Processing Manager or the Senior Retail Lender, is responsible for performing pre-funding and post-close quality control audits.

Job Requirements For The Quality Control Review Specialist

5+ years in mortgage industry compliance and regulations. Experience in quality control. Aptitude and interest in continuing industry related education through formal training, webinars, and conferences. Thorough knowledge of industry products, guidelines, laws, regulations, risks, and trends. Experience with the Encompass required. Proficient with Microsoft applications such as Excel, Word, PowerPoint, and Outlook. Superior written and verbal communication skills; extremely organized and detail oriented. Excellent customer service skills. Able to work effectively as part of a team and as an individual contributor in a remote environment.

Specific Job Functions For The Quality Control Review Specialist

Compliance knowledge in Consumer Financial Protection Bureau (CFPB) laws and regulations impacting mortgage originations, such as RESPA, TRID, HMDA, regulations relating to Privacy and Information Security; Fair Lending; Unfair, Deceptive or Abusive Acts or Practices; and Fair Credit Reporting Act. Review loan files for compliance with applicable federal, state, and local regulations and laws such as, but not limited to: Fair Housing Act, ECOA, TILA/RESPA Integrated Disclosure Act (TRID), and the Home Mortgage Disclosure Act. Accurately determine, document, and communicate loan exceptions. Review and respond to internal performance and QC Vendor audit results. Review and respond to investors and mortgage agencies post-closing quality assurance audits, including request for a re-underwrite of the loan, if necessary. Compliance knowledge in Consumer Financial Protection Bureau (CFPB) laws and regulations impacting mortgage originations, such as RESPA, TRID, HMDA, regulations relating to Privacy and Information Security; Fair Lending; Unfair, Deceptive or Abusive Acts or Practices; and Fair Credit Reporting Act. Assist with developing, implementing, testing, and monitoring compliance-related projects and initiatives across all areas of operations. Keep abreast of existing, new, and pending laws and regulations impacting the mortgage industry. Assist the Processing Manager in developing training, procedures, and job aids regarding regulatory compliance. Assist in answering internal compliance-related inquiries. Assist in state and federal and agency audits. Collaborate on training for Operations staff on findings of reviews and audits. Perform other duties as assigned.

This Job Description for the Quality Control Review Specialist describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.

Compensation details:

48316-79156 Yearly Salary