Mortgage Projects Lead: Transformation & Growth

truliantfcu; Winston-Salem (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid holidays and PTO

401(k) plan with matching

Job summary

Truliant Federal Credit Union is seeking a Mortgage Special Projects Manager to lead high-impact mortgage initiatives from concept to implementation, driving member experience and operational efficiency. You will collaborate with mortgage leaders, business partners, vendors and technology teams to turn strategy into measurable results.

The ideal candidate has 7+ years of senior-level mortgage experience, strong business insight, and proven ability to manage multiple priorities while maintaining

Qualifications

• 7+ years of senior-level mortgage experience.
• Strong analytical, planning, organization, and prioritization skills.
• Ability to build partnerships across departments and influence stakeholders at all levels.
• Excellent verbal, written, presentation, and communication skills.

Responsibilities

• Lead multiple mortgage-related projects from concept through implementation.
• Partner with business units, senior leadership, and IT teams to improve processes and operational effectiveness.
• Support training and process consistency that drive quality mortgage referrals and exceptional member experiences.

Skills

Mortgage project leadership

Process optimization

Stakeholder management

CRM proficiency

Strong communication

Education

Bachelor's degree in Business/Finance

Tools

CRM systems

Project tracking tools

Job description

Truliant Federal Credit Union is seeking a Mortgage Special Projects Manager to lead high-impact mortgage initiatives from concept to implementation, driving member experience and operational efficiency. You will collaborate with mortgage leaders, business partners, vendors and technology teams to turn strategy into measurable results.

The ideal candidate has 7+ years of senior-level mortgage experience, strong business insight, and proven ability to manage multiple priorities while maintaining