Mortgage Production Assistant Coordinator

Vivid Mortgages Inc; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Vivid Mortgages Inc. in Queens Village, NY is seeking a proactive, tech-savvy Production Coordinator to support our busy mortgage team. No mortgage experience required—we will train the right person. We value a go-getter who learns quickly, takes initiative and follows through.

You'll set up loan files, verify employment, track title and insurance, and assist borrowers with documents. Strong organization and client communication are essential.

Qualifications

• Set up new loan files and assist with initial disclosures.
• Order and follow up on employment verifications (VOEs).
• Order and track title, appraisal and homeowners insurance.
• Handle inbound calls for our Loan Processors.
• Retrieve, organize and save loan documents for NYS DFS compliance purposes.
• Maintain accurate notes, tasks and status updates.

Responsibilities

• Set up new loan files and assist with initial disclosures
• Order and follow up on VOEs
• Order and track title, appraisal and homeowners insurance
• Handle inbound calls for our Loan Processors
• Assist borrowers with retrieving and submitting required documents
• Retrieve, download, properly name, organize and save loan documents for NYS DFS compliance purposes
• Follow up with borrowers, employers and third parties for outstanding items
• Upload and organize documents in our loan systems
• Maintain accurate notes, tasks and status updates
• Jump in and help the team wherever operational support is needed

Skills

Tech-savvy

Highly organized

Attention to detail

Strong follow-through

Team player

Adaptable

Client communication

Roll-up-your-sleeves

Job description

Vivid Mortgages Inc. – Queens Village, NY

Full-Time | In-Office |

Vivid Mortgages Inc. is looking for a proactive, tech-savvy and highly organized Production Coordinator to support our busy mortgage team.

No mortgage experience required — we will train the right person. We are looking for the right personality: a resourceful go-getter with a roll-up-your-sleeves, all-hands-on-deck attitude who learns technology quickly, takes initiative and follows through. Someone who is good with taking direction well and gets things done.

What You'll Do

• Set up new loan files and assist with initial disclosures
• Order and follow up on employment verifications (VOEs)
• Order and track title, appraisal and homeowners insurance
• Handle inbound calls for our Loan Processors
• Assist borrowers with retrieving and submitting required documentsRetrieve, download, properly name, organize and save loan documents for company recordkeeping and NYS DFS compliance purposes
• Follow up with borrowers, employers and third parties for outstanding items
• Upload and organize documents in our loan systems
• Maintain accurate notes, tasks and status updates
• Jump in and help the team wherever operational support is needed

Who We’re Looking For

• Excellent with computers and technology
• Coachable and receptive to direction and feedback
• Comfortable receiving assignments from different members of the team, regardless of job title
• Collaborative — understands that everyone works together to get the job done
• No ego about whose job a task is
• Proactive, resourceful and dependable
• Highly organized with strong attention to detail
• Persistent with excellent follow-through
• Professional and comfortable speaking with clients
• Able to shift priorities without becoming frustrated
• Roll-up-your-sleeves, all-hands-on-deck mentality

We can teach mortgage operations. We need someone who already brings the drive, organization, technology skills and willingness to get things done.

Vivid Mortgages Inc. | NMLS #1279925
Registered Mortgage Broker – NYS Department of Financial Services.