Mortgage Processor: Drive Seamless Closings

Metro Credit Union; Chelsea (MA); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Metro Credit Union is seeking a Mortgage Processor in Massachusetts to coordinate a pipeline of mortgage loan files from processing through closing. You’ll collect, review, and validate required documentation while maintaining proactive communication with borrowers and stakeholders.

The role emphasizes adherence to residential lending regulations, accuracy, and timely closings, with a hybrid work arrangement and on-site onboarding expectations.

Qualifications

• High school diploma or equivalent strongly preferred.
• Minimum of two years of mortgage processing experience strongly preferred.
• Knowledge of residential mortgage lending processes, documentation, and disclosures.
• Strong written and verbal communication skills.
• Associate's or Bachelor's degree, or an equivalent combination of education and experience.

Responsibilities

• Manage a pipeline of mortgage loan files from processing through closing.
• Order and obtain employment verifications, asset verifications, and other required documentation.
• Maintain regular communication with borrowers, providing updates and support throughout the mortgage process.
• Track appraisals, title work, approval conditions, and other documentation to ensure timely completion.
• Review incoming documentation for accuracy and completeness before submitting files for underwriting review.
• Maintain detailed communication logs and loan documentation records.
• Partner with internal and external stakeholders to facilitate a smooth and timely closing experience.

Skills

Mortgage processing

Organizational skills

Attention to detail

Communication skills

Time management

Independent and collaborative

Education

Associate's or Bachelor's degree

Tools

Encompass LOS

Job description

Metro Credit Union is seeking a Mortgage Processor in Massachusetts to coordinate a pipeline of mortgage loan files from processing through closing. You’ll collect, review, and validate required documentation while maintaining proactive communication with borrowers and stakeholders.

The role emphasizes adherence to residential lending regulations, accuracy, and timely closings, with a hybrid work arrangement and on-site onboarding expectations.