Mortgage Processing Operations Manager

SMS Processing Co., LLC; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

An innovative company is seeking a motivated operations specialist to join their fast-paced team. In this role, you will have the opportunity to streamline workflows and directly impact the company's growth while enjoying a commission-based income tied to your performance. Your responsibilities will include reviewing mortgage applications, preparing loan disclosures, and supporting marketing initiatives to expand the business. If you thrive in dynamic environments and possess strong organizational and communication skills, this position is perfect for you.

Qualifications

• Strong working knowledge of mortgage documentation and loan program guidelines.
• Excellent organizational skills and attention to detail.

Responsibilities

• Review mortgage applications for completeness and accuracy.
• Prepare and send initial loan disclosures in lender portals.
• Maintain accurate loan statuses and updates within the Loan Origination System.

Skills

Mortgage Processing

Loan Setup

TRID Compliance

Organizational Skills

Research Skills

Problem-Solving Skills

Communication Skills

Education

2+ years of mortgage processing experience

Broker experience

Tools

Loan Origination System (Arive)

ClickUp

Job description

This isn’t just another operations role — it’s a chance to directly impact a fast-growing company while taking control of your income. At SMS Processing Co., you’ll streamline workflows, support a high-performing team, and help drive our growth. This commission-based role offers excellent earning potential, with income directly tied to your efficiency, leadership, and the volume of files you manage. If you're self-motivated, organized, and thrive in a fast-paced environment, you’ll have the freedom and support to grow with us. Responsibilities: • Review mortgage applications for completeness, accuracy, and loan program eligibility • Prepare and send initial loan disclosures in lender portals after obtaining loan officer approval • Review and structure files for pre-approval, subject to final loan officer sign-off • Research program guidelines and investor requirements to assist processors with clearing conditions • Provide backup processing support during team absences and assist with file overflow during high-volume periods • Maintain accurate loan statuses, updates, and notes within the Loan Origination System (Arive) • Act as an operational resource for loan officers and processors, offering guideline clarifications and file support • Support marketing initiatives by assisting with outreach to prospective broker partners to help grow the business • Communicate professionally and efficiently with internal teams, brokers, and lender partners Qualifications: • 2+ years of mortgage processing, loan setup, or operations experience (broker experience required) • Strong working knowledge of mortgage documentation, TRID compliance, and loan program guidelines • Proficiency with LOS platforms (preferably Arive) and lender portals • Excellent organizational skills, attention to detail, and ability to manage multiple priorities • Strong research and problem-solving skills for complex loan scenarios • Excellent written and verbal communication skills • Self-starter mentality with a proactive, solution-oriented approach Preferred Experience • Experience working in a third-party processing environment • Familiarity with ClickUp or other task management/project tracking systems Compensation: $45,000 - $60,000 yearly

• Review mortgage applications for completeness, accuracy, and loan program eligibility • Prepare and send initial loan disclosures in lender portals after obtaining loan officer approval • Review and structure files for pre-approval, subject to final loan officer sign-off • Research program guidelines and investor requirements to assist processors with clearing conditions • Provide backup processing support during team absences and assist with file overflow during high-volume periods • Maintain accurate loan statuses, updates, and notes within the Loan Origination System (Arive) • Act as an operational resource for loan officers and processors, offering guideline clarifications and file support • Support marketing initiatives by assisting with outreach to prospective broker partners to help grow the business • Communicate professionally and efficiently with internal teams, brokers, and lender partners

Compensation:
$45,000-$60,000 per year