Mortgage Processing Manager — Lead, Train & Elevate Team

CoVantage Credit Union; Town of Antigo (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401k match up to 200%

Bonus up to 8% of salary

HSA contribution

Paid time off for community service

Job summary

CoVantage Credit Union seeks a full-time Mortgage Processing Manager to lead the Mortgage Processing team, ensuring seamless transactions for our members. You will work hands on with a great group of people to advance our mission and shape our members' futures!

In this role you will train staff, oversee daily mortgage processing and servicing, and partner with management to raise service levels. A strong focus on teamwork and accuracy is essential.

Qualifications

• Minimum 3 years' experience in Mortgage Loan Processing or related role.
• Strong working knowledge of Microsoft Office and Windows software.
• Excellent written and verbal communication with diverse stakeholders.
• Ability to organize, prioritize duties, and work accurately under pressure.
• High level of accuracy and attention to detail.

Responsibilities

• Lead daily mortgage processing and servicing functions and supervise staff.
• Collaborate with management to identify process improvements and implement changes.
• Ensure staff have necessary skills, knowledge, and tools to provide quality service.
• Serve as primary trainer for new staff and lead ongoing education for processors.
• Balance productivity, performance, and service goals with a positive team culture.

Skills

Mortgage processing knowledge

Microsoft Office

Written and verbal communication

Organization & prioritization

Attention to detail

Tools

Microsoft Windows

MS Office Suite

Job description

CoVantage Credit Union seeks a full-time Mortgage Processing Manager to lead the Mortgage Processing team, ensuring seamless transactions for our members. You will work hands on with a great group of people to advance our mission and shape our members' futures!

In this role you will train staff, oversee daily mortgage processing and servicing, and partner with management to raise service levels. A strong focus on teamwork and accuracy is essential.