Mortgage Servicing Specialist

Covantage-Credit-Union; Town of Antigo (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k employer match up to 200%

Annual bonus up to 4% of salary

HSA contribution by employer

Paid time off for community service

Job summary

Covantage Credit Union is seeking a Mortgage Servicing Specialist to join our Mortgage Team on a full-time basis in Wisconsin. You’ll handle mortgage loan servicing tasks including payments, escrows, payoffs, and balance tracking to support members’ mortgage needs.

This role requires a high school diploma and mortgage or related experience, strong computer skills, and excellent written and verbal communication. A positive, detail-oriented approach is essential.

Qualifications

• High school diploma or equivalent.
• Mortgage experience or related experience preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as the primary contact for frontline staff with questions when processing secondary market payments.
• Manage all aspects of mortgage loan servicing including payment posting, escrow functions, payoffs, and portfolio balancing.
• Ensure loans are properly disbursed and fees or credits are posted to accounts/general ledger.
• Disburse real estate and private mortgage insurance payments from escrow accounts for in-house and secondary market loans.
• Answer member questions regarding credit union services and products in a professional manner.

Skills

Attention to detail

Written communication

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows

Job description

Do you have an interest in learning about mortgages? Are you looking for a role that offers variety and the opportunity to make a meaningful impact in members' lives? If so, come join CoVantage Credit Union's Mortgage team as a full time Mortgage Servicing Specialist! We are a fun, flexible department and we want you on our team helping members live their mortgage dreams.

As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

Job Duties:

• Serve as the primary contact for frontline staff with questions when processing secondary market payments
• Responsible for all aspects of mortgage loan servicing, including but not limited to, payment posting and research, escrow account functions, payoffs, and balancing the secondary market portfolio
• Ensure loans are properly disbursed, filing fees and other debts and/or credits are posted to the appropriate accounts and/or general ledger accounts
• Disburse payment of real estate property and private mortgage insurance for both in-house and secondary market loans from members' escrow accounts
• Answer member questions regarding credit union services and products in a professional manner

Qualifications:

• High school diploma or equivalent
• Prior Mortgage experience or equivalent related experience
• Strong working knowledge of personal computers, Microsoft Office and Windows software
• Ableto work accurately under pressure while maintaining above average accuracy and attention to detail
• Excellent written and verbal communication skills and the ability to work in direct, professional contact with a wide variety of people on a daily basis

Depending on qualifications and experience of applicants, CoVantage may elect to modify this posting, including title and/or pay without reposting the opportunity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.