Mortgage Processing Manager

CoVantage Credit Union; De Pere (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k match

Annual bonus

HSA contribution

Community service PTO

Job summary

CoVantage Credit Union is seeking a talented Mortgage Processing Manager to lead our Mortgage Processing team in Wisconsin. You will oversee daily processing and servicing activities, ensuring quality service for members and collaborating with management on process improvements.

As a full-time colleague, you’ll receive a strong compensation package including a 401k match, annual bonus potential, a generous HSA contribution, and paid time off for community service.

Qualifications

• 3+ years in mortgage processing or related role.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office and Windows software.
• Ability to train staff and lead education.

Responsibilities

• Participate in all daily functions related to mortgage processing and servicing, providing leadership to Mortgage Processing staff.
• Collaborate with mortgage management to identify and implement process improvements.
• Ensure Mortgage Loan Processors have the skills, knowledge, and tools for quality service.
• Act as primary trainer for new staff and lead ongoing education for processors.
• Balance individual productivity with team and service goals.

Skills

Mortgage processing

Communication skills

Organization

Detail oriented

Tools

Microsoft Office

Windows OS

Job description

Are you passionate about making a real impact in people's lives? CoVantage Credit Union is seeking a talented individual to lead our Mortgage Processing team, ensuring seamless transactions for our members. You'll work hands on with a great group of people when you join our team as a full time Mortgage Processing Manager and help drive our mission forward and help shape our members' futures!

As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 8%, a generous employer HSA contribution, and paid time off for community service.

Job Duties

• Participate in all daily functions related to mortgage processing and servicing, while providing general leadership and direction to Mortgage Processing staff
• Work with the mortgage management team to identify process improvements and implement approved changes
• Ensure Mortgage Loan Processors have the necessary skills, knowledge, and tools to provide members with quality, professional service
• Act as the primary trainer for new staff and lead continuing education for the Mortgage Loan Processors
• Find a successful balance between achieving individual productivity, job performance, and service goals while maintaining a positive, team-based experience

Qualifications

• Minimum 3 years' experience working as a Mortgage Loan Processor or mortgage or related position
• Have a strong working knowledge of Microsoft Office and Windows software programs
• Have strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people
• Are able to organize and prioritize duties, while working accurately under pressure
• Have above average accuracy and attention to detail

Depending on qualifications and experience of applicants, CoVantage may elect to modify this position, including pay and/or title, without reposting the opportunity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.