Mortgage Process Coordinator

TEKsystems; Winchester (VA); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Job summary

TEKsystems in Winchester, VA is seeking a contract Support Specialist to assist Loan Officers and members through the mortgage process. You'll gather documentation, review information, and help ensure applications move smoothly from pre-application to approval, with a balance of phone-based and administrative work in a hybrid environment.

The role involves maintaining loan information, communicating updates, and managing a 45–60 application pipeline, with potential higher volumes during peak

Qualifications

• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective communication and customer service skills.
• Comfort working with technology and navigating multiple systems.
• Experience in mortgage, banking, financial services, or administrative support is a plus but not required.

Responsibilities

• Partner with Loan Officers and members throughout the mortgage process.
• Collect and review required loan documentation.
• Follow up with members to obtain missing information and paperwork.
• Assist with loan applications from pre-application through processing.
• Calculate income and review asset statements to support loan eligibility.
• Update and maintain loan information in internal systems.
• Manage a pipeline of approximately 45-60 loan applications, with higher volumes during peak periods.
• Communicate with members by phone and through virtual channels to provide updates and answer questions.

Skills

Attention to detail

Multitasking

Communication

Tech-savvy

Mortgage/financial services (nice to)

Job description

TEKsystems in Winchester, VA is seeking a contract Support Specialist to assist Loan Officers and members through the mortgage process. You'll gather documentation, review information, and help ensure applications move smoothly from pre-application to approval, with a balance of phone-based and administrative work in a hybrid environment.

The role involves maintaining loan information, communicating updates, and managing a 45–60 application pipeline, with potential higher volumes during peak