Mortgage Operations & Training Lead

Bravera Careers; United States; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with company match

Paid holidays

Paid time off (PTO)

Stock opportunities

Training opportunities

Tuition reimbursement

Job summary

Bravera Careers in Mandan, ND is seeking a Mortgage Administration professional to maintain vendor websites and ensure Mortgage Banking policies are followed. You will support staff in the Encompass LOS and related platforms, helping the department improve consistency and efficiency in the home loan process.

This role requires confidentiality, supervisory experience, and a proactive approach to training, compliance, and workflow management, with opportunities to contribute to process

Qualifications

• Bachelor’s degree in business administration, finance, or related field.
• Minimum 3 years related experience with supervisory responsibilities.
• Experience with Encompass Loan Origination Software and mortgage processes.

Responsibilities

• Maintain confidentiality and professionalism for employee and customer information.
• Train Mortgage Staff on Encompass and related practices.
• Provide support for Encompass users and vendor websites used by the department.
• Update loan software, passwords and websites; manage software parameters.
• Train within the department on software, compliance, and documentation.
• Understand Bravera Loan Policy and Procedures and attend updates as needed.
• Ensure mortgage operations work is accurate and timely per workflows.
• Monitor workloads and ensure adequate staff coverage.
• Complete annual recertifications with vendors, investors and agencies.
• Prepare monthly department reports for supervisors and managers.

Skills

Supervisory experience

Mortgage processes knowledge

Attention to detail

Education

Bachelor’s degree in business administration, finance, or related field

Tools

Encompass LOS

Job description

Bravera Careers in Mandan, ND is seeking a Mortgage Administration professional to maintain vendor websites and ensure Mortgage Banking policies are followed. You will support staff in the Encompass LOS and related platforms, helping the department improve consistency and efficiency in the home loan process.

This role requires confidentiality, supervisory experience, and a proactive approach to training, compliance, and workflow management, with opportunities to contribute to process