Mortgage Analytics & Training Specialist

Nuvision Federal Credit Union; Juneau (AK); Remote; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Flexible Spending Account

401(k) Matching

Paid Time Off

Training Provided

Tuition Reimbursement

Job summary

Nuvision Federal Credit Union is seeking a Mortgage Analyst and Trainer to support daily mortgage sales operations, manage CRM/Encompass workflows, and produce performance reports for leadership. The role includes training new MLCs, coordinating communications, and implementing process improvements.

The ideal candidate will bring 3+ years in mortgage support, strong data analysis skills, and proficiency with Microsoft Office and mortgage guidelines.

Qualifications

• 3 years of mortgage sales support experience in a financial institution.
• Strong written and verbal communication skills.
• Proficiency with PC and Microsoft applications (Outlook, Word and Excel).
• Knowledge of mortgage guidelines and lending procedures.

Responsibilities

• Provides support for day-to-day sales functions of MLCs and department including administrative, clerical, sales, reporting and training support.
• Generates reports and analyzes data related to loan activities for Mortgage leadership.
• Administers Mortgage Origination CRM and Encompass workflows and suggests efficiencies.
• Trains and onboarding of new MLCs and provides system support and procedures.

Skills

Mortgage support

CRM management

Encompass

NMLS

Data reporting

Communication

Excel

Team coordination

Education

High school diploma or GED

Tools

Encompass

SharePoint

Adobe Acrobat

Prime Alliance

Outlook

Job description

Nuvision Federal Credit Union is seeking a Mortgage Analyst and Trainer to support daily mortgage sales operations, manage CRM/Encompass workflows, and produce performance reports for leadership. The role includes training new MLCs, coordinating communications, and implementing process improvements.

The ideal candidate will bring 3+ years in mortgage support, strong data analysis skills, and proficiency with Microsoft Office and mortgage guidelines.