Mortgage Operations Manager

Cornerstone First Mortgage; Miami (FL); On-site; USD 150,000 - 210,000; Full time

Job summary

Cornerstone First Mortgage's Miami branch is seeking a Director of Mortgage Operations to own everything from completed application to closing: processing, underwriting coordination, closing, compliance, and the team that does that work. You will ensure loans fund on time, clean, with happy borrowers and realtors, while guiding workflow and team structure.

If you have led branch operations at a large retail lender and are ready to build a department, we would love to talk.

Qualifications

• Bilingual in English and Spanish is required.
• Experience leading mortgage operations for a branch.
• Ability to design workflows and team structures.

Responsibilities

• Own end-to-end mortgage ops from application to closing.
• Lead processing, underwriting coordination, closing, and compliance.
• Set workflows, roles, reporting and standards for the branch.

Skills

Bilingual English/Spanish

Operations leadership

Branch operations management

Underwriting coordination

Process optimization

Job description

We are looking for a bilingual candidate who speaks English and Spanish

The opportunity

Cornerstone First Mortgage's Miami branch is one of the top-producing branches in the company, and we are building the operations leadership to match. We are looking for a Director of Mortgage Operations to own everything that happens from completed application to closing: processing, underwriting coordination, closing, compliance, and the team that does that work. Our loan officers originate and take applications, and our processors process the loans. You make sure every loan they bring in funds on time, clean, and with a borrower and a realtor who want to send us the next one.

If you have led branch operations at a large retail lender and you are ready to build a department rather than maintain one, we would love to talk.

About the branch

We are a bilingual, builder-focused branch in Miami that closes $20–30MM a month today and is on a clear path to $40MM. We are a preferred lender for builders like Lennar, Pulte, and others across Miami-Dade, Broward, Orlando, and Mid Florida, and we work with a deep network of realtors who trust us with their clients. We lend across the full product set: Conventional, FHA, VA, Non-QM, DSCR, foreign national, and new construction. The culture is simple, and we protect it: we show up, we do what we say, and we treat our teammates and partners like family.

Why this seat matters

We are growing, and we want an operations leader who grows with us and shapes how the branch runs. You will have real authority to design the operation: the workflows, the team structure, the reporting, and the standards. You will lead the existing operations team, including our Operations Manager, and you will have the backing of a Branch Manager who wants you to make decisions, not wait for them.

We are looking for a bilingual candidate who speaks English and Spanish