Mortgage Operations - Licensed Loan Partner

Wealthfront; Palo Alto (CA); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K plan

Parental leave

Wellness reimbursements

Professional development

Employee investing discount

Job summary

Wealthfront Mortgage Operations (MOps) seeks an experienced Mortgage Loan Originator to join a fast-growing, tech-enabled lending team in Palo Alto. You will guide Wealthfront clients through the intake and closing process, ensuring accuracy and compliance with TRID/HMDA and state/federal regulations.

The role requires 4+ years of experience, a current MLO license, and strong knowledge of Conventional Conforming and Jumbo guidelines.

Qualifications

• Licensed Mortgage Loan Originator (MLO) with current licensing and registrations.
• 4+ years of experience in mortgage origination or a related role.
• Strong knowledge of Federal and state lending regulations (TRID, HMDA) and related compliance.
• Deep understanding of Conventional Conforming and Jumbo guidelines.
• Excellent communication and customer-service skills with internal/external stakeholders.
• Experience in wholesale and/or correspondent channels preferred.

Responsibilities

• Support and educate clients through intake and final loan closing.
• Ensure all initial application data and documents are accurate before processing.
• Act as primary contact and set clear client expectations on timelines.
• Deliver initial loan disclosures timely and ensure regulatory compliance.

Skills

Mortgage licensing

NMLS knowledge

Regulatory knowledge

Customer service

Communication skills

Wholesale/Correspondent experience

Job description

About Wealthfront Mortgage Operations (MOps)

Wealthfront MOps is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automation.

• We automate mortgage origination. We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self-service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.

• We're systems builders, not process followers. Team members execute high-quality mortgage processes while actively identifying opportunities to improve automation - better logic, better design, less toil.

• We hire critical thinkers. We want people who don't just want better tools - they think carefully about how every tool should work. Every team member understands the "why" behind each step.

• We operate as one integrated unit. We work as a single team with end-to-end fluency across the origination lifecycle. No traditional silos. This cross-functional depth is what lets us move faster, catch problems earlier, and evolve quickly.

• Our interview process is intended to be insightful for you and us. We're charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15-20 minute take-home assignment. From there, you will meet our mortgage operations leads before a cross-functional final round.

If this sounds like the right fit, we'd love to hear from you.

Wealthfront is seeking a licensed loan production partner to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment.

• Support and educate clients as they work through the intake process and finalize their loan closing
• Ensure all initial application data and documents are accurate and complete before submitting to Processing
• Act as primary point of contact and set clear client expectations on timelines and requirements
• Responsible for timely delivery of initial loan disclosures and adherence to all regulatory requirements
• Operates independently on standard files and escalates to Team Leads as needed for scenario questions or guideline interpretation
• Ensure that all loans originate in full compliance with federal and state regulations
• Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun
• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work
• Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA
• Deep understanding of mortgage loan products and underwriting guidelines
• Self-driven with the ability to work independently and collaboratively
• Excellent organizational skills, able to set and meet deadlines in a high paced environment
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization
• Intellectually curious and interested in applying technology to enhance business processes
• Prior experience in wholesale and/or correspondent channels
• Excellent communication skills focusing on both internal and external communications
• Openness to adapting to industry changes
• Mortgage Loan Originator License
• 4+ years of experience
• Strong knowledge of Conventional Conforming and Jumbo guidelines
• Solid understanding of state and federal lending regulations
• Extensive knowledge and understanding of customer service and intrapersonal best practices

Estimated annual salary range: $70,000 - $88,000 plus Equity and a discretionary bonus.

• Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:

• A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.
• A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.
• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing - which we offer at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard earned savings—and we're far from done.

For more information please visit www.wealthfront.com.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please review our candidate privacy notice.

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