Mortgage Operations - Licensed Loan Officer Assistant

Wealthfront Corporation; San Francisco (CA); On-site; USD 56,000 - 88,000; Full time

Job summary

Wealthfront Corporation seeks a licensed Mortgage Loan Officer Assistant to join the MOps team in San Francisco. You will support clients through intake and closing, ensure data accuracy, and serve as the primary contact to manage timelines and requirements.

The role emphasizes regulatory compliance and seamless, tech-enabled lending processes. The position offers growth in a cutting-edge mortgage operations environment with equity potential and a discretionary bonus.

Qualifications

• Must hold a Mortgage Loan Originator License.
• 4+ years of experience in mortgage origination or related field.
• Experience at a mortgage broker is preferred.
• Strong knowledge of Conventional Conforming and Jumbo guidelines.
• Solid understanding of state and federal lending regulations.
• Extensive knowledge of customer service and interpersonal best practices.

Responsibilities

• Support and educate clients through intake and loan closing.
• Ensure all initial application data and documents are accurate before processing.
• Act as primary point of contact and set clear client expectations on timelines and requirements.
• Deliver initial loan disclosures timely and adhere to regulatory requirements.
• Work independently on standard files and escalate as needed.
• Ensure all loans originate in full compliance with federal and state regulations.
• Adopt company values in work behaviors and collaboration.
• Contribute to a positive work environment by upholding diversity and inclusion.

Skills

Customer focus

Regulatory knowledge

Communication

Independent work

Team collaboration

Tech-enabled processes

Education

Mortgage Loan Originator License

Job description

About Wealthfront Mortgage Operations (MOps)

Wealthfront MOps is built around efficiency, critical problem solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automation.

• We automate mortgage origination. We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self-service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.
• We’re systems builders, not process followers. Team members execute high-quality mortgage processes while actively identifying opportunities to improve automation — better logic, better design, less toil.
• We hire critical thinkers. We want people who don’t just want better tools — they think carefully about how every tool should work. Every team member understands the “why” behind each step.
• We operate as one integrated unit. We work as a single team with end-to-end fluency across the origination lifecycle. No traditional silos. This cross‑functional depth is what lets us move faster, catch problems earlier, and evolve quickly.
• Our interview process is intended to be insightful for you and us. We’re charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15–20 minute take‑home assignment. From there, you’ll meet our mortgage operations leads before a cross‑functional final round.

If this sounds like the right fit, we’d love to hear from you.

Wealthfront is seeking a licensed loan officer assistant to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting‑edge team in a rapidly growing environment.

Responsibilities

• Support and educate clients as they work through the intake process and finalize their loan closing
• Ensure all initial application data and documents are accurate and complete before submitting to processing
• Act as primary point of contact and set clear client expectations on timelines and requirements
• Responsible for timely delivery of initial loan disclosures and adherence to all regulatory requirements
• Operate independently on standard files and escalates to team leads as needed for scenario questions or guideline interpretation
• Ensure that all loans originate in full compliance with federal and state regulations
• Adopt company values in work behaviors, decision making, contributions and interpersonal interactions
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun

Expertise

• Customer‑focused, business‑centric, and team‑oriented mindset; relentlessly passionate about finding and completing valuable work
• Strong working knowledge of state‑specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA
• Deep understanding of mortgage loan products and underwriting guidelines
• Self‑driven with the ability to work independently and collaboratively
• Excellent organizational skills, able to set and meet deadlines in a high‑paced environment
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization
• Intellectually curious and interested in applying technology to enhance business processes
• Prior experience in wholesale and/or correspondent channels
• Excellent communication skills focusing on both internal and external communications
• Openness to adapting to industry changes

Requirements

• Mortgage Loan Originator License
• 4+ years of experience
• Experience at a mortgage broker preferred
• Strong knowledge of Conventional Conforming and Jumbo guidelines
• Solid understanding of state and federal lending regulations
• Extensive knowledge and understanding of customer service and intrapersonal best practices

Estimated annual salary range: $56,000 - $88,000 plus equity and a discretionary bonus.

Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please review our candidate privacy notice.

All investing involves risk, including the possible loss of principal. Tax‑Loss Harvesting benefits vary depending on the client’s entire tax and investment profile. Wealthfront doesn’t provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass‑through insurance. Investment management and advisory services—which are not FDIC insured—are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC‑registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.

By “award‑winning products”, please refer to www.wealthfront.com/reviews for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.