Mortgage Operations - Loan Post Closer

Wealthfront; New York (NY); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K plan

Generous time off

Parental leave

Wellness reimbursements

Professional development

Employee investing discount

Job summary

Wealthfront is looking for a mortgage loan post-closer in New York. In this role, you will ensure the accuracy and compliance of loan files during the final stages of the process. With at least 3 years of mortgage loan post-closing experience, you will manage investor delivery and work on regulatory compliance. Offering a salary between $56,000 to $70,000 plus equity, benefits include medical, dental, 401K, and generous time off to foster a positive work environment.

Qualifications

• 3+ years mortgage loan post‑closing experience.
• Proficiency in LOS systems, compliance tracking and document submission portals.
• Knowledge of investor guidelines and state requirements.

Responsibilities

• Manage investor delivery pipeline and ensure timely delivery.
• Ensure loan documents align with investor and regulatory requirements.
• Oversee investor loan purchases and resolve deficiencies.
• Work with compliance and legal to monitor regulatory changes.

Skills

Customer-focused mindset

Strong understanding of loan documentation

Excellent organizational skills

Demonstrated communication skills

Ability to work independently

Tools

LOS systems

Job description

About Wealthfront Mortgage Operations (MOps)

Wealthfront MOps is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process.

Our primary tool is automation.

We automate mortgage origination. We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self‑service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.

We're systems builders, not process followers. Team members execute high‑quality mortgage processes while actively identifying opportunities to improve automation—better logic, better design, less toil.

We hire critical thinkers. We want people who don't just want better tools—they think carefully about how every tool should work. Every team member understands the “why” behind each step.

We operate as one integrated unit. We work as a single team with end‑to‑end fluency across the origination lifecycle. No traditional silos. This cross‑functional depth lets us move faster, catch problems earlier, and evolve quickly.

Our interview process is intended to be insightful for you and us. We're charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15‑20 minute take‑home assignment. From there, you'll meet our mortgage operations leads before a cross‑functional final round.

Role Overview

Wealthfront is seeking a mortgage loan post‑closer to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to ensure accuracy, compliance and efficiency in the final stages of the loan process. You will review, finalize and submit loan files ensuring seamless investor delivery and regulatory adherence. This position offers an exciting opportunity to be part of a cutting‑edge team in a rapidly growing environment.

Responsibilities

• Manage investor delivery pipeline, ensuring timely and accurate delivery.
• Ensure all final documentation, collateral and loan data aligns with investor and regulatory requirements.
• Ensure all loan documents are properly recorded and shipped to investors in a timely manner.
• Oversee investor loan purchases and resolve deficiencies.
• Work closely with compliance and legal to monitor regulatory changes impacting loan sales.
• Participate in loan sale reconciliations and investor reporting.
• Ensure accurate recording of mortgage notes, deeds and title policies.
• Own compilation, consolidation and reporting of all QC review and investor condition findings.
• Work with internal and external teams to correct errors in closed loan packages and/or resolve investor conditions prior to loan sale.
• Collaborate with processing, origination and closing departments.
• Perform internal file audits, provide loan‑level feedback and consolidated reporting.
• Evaluate and document general quality of loans originated by the company by conducting an analysis of investor feedback and audit results.
• Proactively maintain loan pipeline, tasks and objectives.
• Adopt company values in work behaviors, decision making, contributions and interpersonal interactions.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun.

Expertise

• Customer‑focused, business‑centric, and team‑oriented mindset; relentlessly passionate about finding and completing valuable work.
• Strong understanding of required loan file documentation, funding requirements, investor and regulatory guidelines.
• Self‑driven with the ability to work independently and collaboratively.
• Excellent organizational skills, able to set and meet deadlines in a high paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes.
• Prior experience in retail mortgage loan post‑closing.
• Excellent communication skills focusing on both internal and external communications.
• Openness to adapting to industry changes.

Requirements

• 3+ years mortgage loan post‑closing experience.
• Proficiency in LOS systems, compliance tracking and document submission portals.
• Knowledge of investor guidelines and state requirements.
• Understanding of state and federal lending regulations.
• Extensive knowledge and understanding of customer service and interpersonal best practices.

Estimated annual salary range: $56,000 - $70,000 plus Equity and a discretionary bonus.

Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.