Mortgage Operations - Licensed Loan Officer Assistant

Wealthfront; Seattle (WA); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K plan

Generous time off

Parental leave

Wellness reimbursements

Professional development

Employee investing discount

And more!

Job summary

Wealthfront MOps seeks a licensed loan officer assistant to join our mortgage lending team in Seattle. You will work with Wealthfront clients, guiding them through the process with our technology platforms and tools. This role emphasizes service excellence and efficient, compliant origination.

You will collaborate with cross-functional partners, educate clients on timelines, and ensure accurate data handling from intake to closing in a fast-paced environment.

Qualifications

• Mortgage Loan Originator License is required.
• 4+ years of professional experience in mortgage lending.
• Experience at a mortgage broker is preferred.
• Strong knowledge of Conventional Conforming and Jumbo guidelines.
• Solid understanding of state and federal lending regulations.
• Excellent customer service and interpersonal skills.

Responsibilities

• Support clients through intake and closing processes.
• Ensure accuracy of initial application data before processing.
• Act as primary contact, setting clear expectations on timelines.
• Deliver initial disclosures on time and comply with regulations.
• Work independently on standard files and escalate as needed.
• Ensure loans originate in full regulatory compliance.
• Uphold company values and contribute to a positive, inclusive environment.
• Collaborate with cross-functional teams to improve processes.

Skills

Customer focus

Communication

Organization

Independent work

Team collaboration

Tools

NMLS

Job description

About Wealthfront Mortgage Operations (MOps)

Wealthfront MOps is built around efficiency, critical problem‑solving, and modernizing the lending experience. Our goal is a seamless, tech‑enabled mortgage process. Our primary tool is automation.

We automate mortgage origination. We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self‑service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.

We're systems builders, not process followers. Team members execute high‑quality mortgage processes while actively identifying opportunities to improve automation – better logic, better design, less toil.

We hire critical thinkers. We want people who don't just want better tools – they think carefully about how every tool should work. Every team member understands the “why” behind each step.

We operate as one integrated unit. We work as a single team with end‑to‑end fluency across the origination lifecycle. No traditional silos. This cross‑functional depth is what lets us move faster, catch problems earlier, and evolve quickly.

Our interview process is intended to be insightful for you and us. We’re charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15‑20 minute take‑home assignment. From there, you’ll meet our mortgage operations leads before a cross‑functional final round.

Job Summary

Wealthfront is seeking a licensed loan officer assistant to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients, providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be part of a cutting‑edge team in a rapidly growing environment.

Responsibilities

• Support and educate clients as they work through the intake process and finalize their loan closing.
• Ensure all initial application data and documents are accurate and complete before submitting to Processing.
• Act as primary point of contact and set clear client expectations on timelines and requirements.
• Responsible for timely delivery of initial loan disclosures and adherence to all regulatory requirements.
• Operate independently on standard files and escalates to Team Leads as needed for scenario questions or guideline interpretation.
• Ensure that all loans originate in full compliance with federal and state regulations.
• Adopt company values in work behaviors, decision making, contributions, and interpersonal interactions.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun.

Expertise

• Customer-focused, business‑centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work.
• Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA.
• Deep understanding of mortgage loan products and underwriting guidelines.
• Self‑driven with the ability to work independently and collaboratively.
• Excellent organizational skills, able to set and meet deadlines in a high‑paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes.
• Prior experience in wholesale and/or correspondent channels.
• Excellent communication skills focusing on both internal and external communications.
• Openness to adapting to industry changes.

Requirements

• Mortgage Loan Originator License.
• 4+ years of experience.
• Experience at a mortgage broker preferred.
• Strong knowledge of Conventional Conforming and Jumbo guidelines.
• Solid understanding of state and federal lending regulations.
• Extensive knowledge and understanding of customer service and inter‑personal best practices.

Estimated annual salary range: $70,000 - $88,000 plus Equity and a discretionary bonus.

Benefits

• Medical.
• Vision.
• Dental.
• 401K plan.
• Generous time off.
• Parental leave.
• Wellness reimbursements.
• Professional development.
• Employee investing discount.
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.