Mortgage Operations Leader | Team Growth & Efficiency

Kids for the Future; Arlington (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Texas Trust Credit Union is seeking an experienced Mortgage Operations Leader to oversee the daily administration of Mortgage Operations, including sales support, origination, processing, underwriting, and closing activities while developing a high-performing team.

The role emphasizes driving efficiency, ensuring regulatory compliance, and building strong referral relationships. Collaboration with leadership to grow loan originations and improve member experience.

Qualifications

• Five (5) years supervisory experience in a mortgage or financial institution with thorough knowledge of laws, regulations, policies, and procedures governing Credit Unions and residential real estate.
• Two (2) years college with emphasis in Business Administration or Finance (Bachelor’s degree preferred)
• Requires thorough knowledge in Windows OS and MS Office, Mortgage Loan Origination software and automated underwriting systems.

Responsibilities

• Oversee the end-to-end mortgage operations process including sales support, processing, underwriting, closing and funding functions, ensuring timely execution and regulatory compliance.
• Collaborate with sales leadership to develop initiatives that increase loan originations, referral activity, market penetration, and member engagement.
• Coordinate work activities and staffing with the VP of Mortgage & Business Lending.
• Evaluate processes, performance, talent and advise on present and future needs.
• Drive operational efficiency across underwriting and sales functions by optimizing technology and workflow.
• Supervise employees within Mortgage Operations including hiring, training, coaching, evaluating and termination.

Skills

Communication

Presentation

Teamwork

Negotiation

Conflict resolution

Training staff

Education

Two years college in Business Administration or Finance

Bachelor’s degree preferred

Tools

Windows OS

MS Office

Mortgage Loan Origination software

Automated underwriting systems

Job description

Texas Trust Credit Union is seeking an experienced Mortgage Operations Leader to oversee the daily administration of Mortgage Operations, including sales support, origination, processing, underwriting, and closing activities while developing a high-performing team.

The role emphasizes driving efficiency, ensuring regulatory compliance, and building strong referral relationships. Collaboration with leadership to grow loan originations and improve member experience.