Mortgage Operations Leader: Underwriting, Closing & Compliance

Bankers' Bank

Madison (WI)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Bankers' Bank in Madison, Wisconsin, seeks a Mortgage Operations Manager to lead daily mortgage processing, underwriting and closing activities. The role ensures regulatory and investor compliance while driving high-quality customer service for our community banks.

The ideal candidate has 5+ years in residential mortgage operations with prior management experience and an associate degree or equivalent. This position supports strategic initiatives and staff development in a growing financial

Qualifications

  • Five or more years of residential mortgage underwriting, mortgage operations, secondary market lending, or other related mortgage experience, including prior management or supervisory experience.
  • Ideal candidate will possess an associate degree in accounting, finance, business or other related field or an equivalent combination of education and experience performing the functions of the job.

Responsibilities

  • Lead day-to-day Mortgage Operations including processing, underwriting and closing.
  • Direct communication with correspondent banks to ensure timely transactions.
  • Partner with audit, compliance and external regulators/auditors to ensure department compliance.
  • Assist in development of systems for implementation of new investors.
  • Liaison between investors, correspondent bank, and Bankers' Bank for department issues.
  • Assist in the development and implementation of new products including product roll-out and training materials.
  • Back-up to other areas within the Mortgage department and other duties as assigned.

Skills

Leadership
Budgeting
Training & Development
Compliance
Underwriting
Customer Service
Supervisory Experience

Education

Associate degree

Job description

Bankers' Bank in Madison, Wisconsin, seeks a Mortgage Operations Manager to lead daily mortgage processing, underwriting and closing activities. The role ensures regulatory and investor compliance while driving high-quality customer service for our community banks.

The ideal candidate has 5+ years in residential mortgage operations with prior management experience and an associate degree or equivalent. This position supports strategic initiatives and staff development in a growing financial

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