Mortgage Onboarding & Learning Specialist

Cornerstone Capital Bank

Houston (TX)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Accidental Death & Dismay

Long-Term Disability

Short-Term Disability

FSA

HSA

401K

Basic Life

Voluntary Life

Paid Parental Leave

Bonus potential

Job summary

Cornerstone Home Lending, a division of Cornerstone Capital Bank, seeks a Growth and Development Specialist to design, coordinate, and deliver onboarding and professional development for the Retail Division. You will partner with the Sr.

Director of Talent and Onboarding to drive efficiencies and strengthen skill development for sales and operations teams. The ideal candidate has mortgage industry knowledge, familiarity with adult learning principles, and strong proficiency across Microsoft 365,

Qualifications

Foundational knowledge of the mortgage industry, loan lifecycle, and retail lending
Understanding of basic adult learning principles
Above-average technical aptitude with productivity and learning tools
Experience translating systems into training materials and documentation
Strong communication and organizational skills
Detail-oriented with the ability to manage multiple initiatives in a fast-paced environment
3–6 years’ experience in mortgage, training, onboarding, enablement, or systems support roles
2+ years of experience within mortgage or retail lending preferred
Bachelor’s degree preferred; equivalent practical experience will be considered

Responsibilities

Support onboarding and ongoing training programs
Create learning materials, job aids, guides, and digital resources
Apply adult learning principles to ensure practical, learner-focused training
Translate technical workflows into clear, user-friendly documentation and training content
Maintain and organize training assets within SharePoint and other internal platforms
Utilize Monday.com to manage workflows, track projects, and create automations
Leverage Salesforce data to support recruiting, onboarding, reporting, and development
Monitor training participation, feedback, and performance metrics to identify opportunities for improvement
Provide ongoing support to team members navigating systems, tools, and operational processes