Mortgage Modification Processor

American Home Saver-Texas Mortage Assistance Program; San Antonio (TX); On-site; USD 40,000 - 60,000; Part time

Job summary

American Home Saver is looking for a Mortgage Modification Processor in San Antonio, Texas, focusing on processing mortgage modification files. This role requires at least 2 years of loss mitigation processing experience and involves reviewing applications, structuring documentation, and ensuring excellent customer service.

The ideal candidate is highly organized, articulate, and enjoys working with clients and borrowers. With a proven regulatory environment expertise, you'll play a critical role in assisting homeowners achieve their mortgage goals.

Qualifications

• At least 2 years of Loss Mitigation Processing experience in the past 2 years.
• Recent documented experience working within the current regulatory environment.
• Experience processing for HAMP Conventional, FHA, VA, and Rural loans.
• Articulate and organized communication skills in writing and on the phone.
• Highly organized with a process efficiency mindset.
• Friendly and engaging personality, enjoys working with people.

Responsibilities

• Reviews modification applications and structures documentation accordingly.
• Orders and tracks required documentation to meet processing time frames.
• Works with customers and clients to resolve questions immediately.
• Clears underwriting conditions with customers and vendors.
• Provides excellent customer service to internal and external clients.
• Performs other related duties as assigned.

Skills

Loss Mitigation Processing experience

Regulatory environment knowledge

Processing for HAMP, FHA, VA loans

Communication skills

Organization skills

Customer engagement

Job description

American HomeSaver-TX. Mortgage Assistance

"We Help Make the American Dream an Affordable Reality"

American Home Saver is a Home Mortgage Modification Company that has been in the business of helping homeowners with making the American Dream of Home Ownership an Affordable Reality since 2005. Our experience in processing loan modifications has placed us in the top 1% of modification company’s in the nation with a 95% success ratio. Our processing staff are experts in knowing the guidelines for FNMA, FLMC, FHA, VA and CONV modifications to include HAMP and HAUP.

Job Description

As a Mortgage Modification Processor (1099 Independent Contractor) you will process Mortgage Modification files within scope of client requirements.

RESPONSIBILITIES:

• Reviews the modification application submitted and structures the load documentation to accommodate the Investor's Underwriting guidelines.
• Orders and tracks all required documentation to assure processing time frames are being met and updates system.
• Works with the customer, client and closing agent to resolve questions and/or problems immediately upon inquiry or receipt of documentation from the customer.
• Clears all underwriting conditions working with customer and outside vendors.
• Provides excellent customer service to internal and external clients. Ensures customer service surveys are maintained to client’s minimum score.
• Performs other related duties as assigned or directed

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Qualifications

• At least 2 year's of Loss Mitigation Processing experience in the past 2 years.
• Recent documented experience working within the current regulatory environment – DU/DO and LP
• Experience processing for HAMP Conventional, FHA, VA and Rural loans
• Articulate and organized communication skills face to face in writing and on the phone – comfortable talking with borrowers and clients.
• Uncommonly organized – with a mindset that thinks in terms of process efficiency
• Friendly, outgoing, engaging personality – you genuinely like working with people!

Additional Information

SALARY: Commensurate with experience with excellent opportunity for advancement.