Mortgage Loss & Claims Specialist

Essent Guaranty, Inc.; Radnor (Delaware County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Disability benefits

Job summary

Essent Guaranty, Inc. is looking for a Loss Management Specialist located in Radnor, PA or Winston Salem, NC. This key position assists management within the Loss Management Department and demands strong customer service skills.

Applicants must have a bachelor’s degree or equivalent experience, with at least five years in Mortgage Servicing or three years in Mortgage Insurance. The role involves reporting defaults, processing claims, and managing Real Estate Owned properties.

Essent offers a competitive salary, benefits package including health coverage, 401(k), and an environment fostering growth.

Qualifications

• Minimum 5 years in Mortgage Servicing or 3 years in Mortgage Insurance.
• Strong customer service skills and communication abilities.
• Proficient in Microsoft Office applications.

Responsibilities

• Ensure timely reporting of new defaults and updates.
• Process claims efficiently and in accordance with policies.
• Manage Real Estate Owned properties.
• Assist with ordering and reviewing appraisals and BPO.
• Respond courteously to all inquiries.
• Collaborate with IT for system enhancements.
• Perform additional duties as assigned by management.

Skills

Customer service skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Analytical skills

Problem solving

Teamwork

Knowledge of mortgage industry

Education

Bachelor's degree or equivalent experience

Job description

Essent Guaranty, Inc. is looking for a Loss Management Specialist located in Radnor, PA or Winston Salem, NC. This key position assists management within the Loss Management Department and demands strong customer service skills.

Applicants must have a bachelor’s degree or equivalent experience, with at least five years in Mortgage Servicing or three years in Mortgage Insurance. The role involves reporting defaults, processing claims, and managing Real Estate Owned properties.

Essent offers a competitive salary, benefits package including health coverage, 401(k), and an environment fostering growth.