Loss Management Specialist - Mortgage Insurance

Essent; Radnor (Delaware County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Vision benefits

401(k)

Disability benefits

Job summary

Essent in Radnor, PA, is looking for a Loss Management Specialist to oversee claims processing and management of Real Estate Owned properties. The successful candidate will have five years of experience in mortgage servicing and hold a bachelor's degree.

This role requires excellent communication and problem-solving skills, proficiency with Microsoft applications, and a commitment to customer service. Essent offers a competitive salary and benefits including medical, dental, and 401(k).

Qualifications

• Minimum of five years in the Mortgage Servicing Industry or three years in Mortgage Insurance.
• Proficient with Microsoft applications such as Word, Excel, and Outlook.
• Ability to interact with staff of all levels.

Responsibilities

• Ensure timely processing of claims according to Master Policy.
• Assist with the management of Real Estate Owned properties.
• Provide timely response to inquiries from stakeholders.

Skills

Customer service skills

Verbal communication

Written communication

Problem solving

Teamwork

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Description

Essent Group Ltd. (NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.

Title

Loss Management Specialist

Location

Radnor, PA or Winston Salem, NC

The position of Loss Management Specialist works under moderate supervision that will assist the Director and/or Vice President of Loss Management in various areas of Loss Management. This employee will have general knowledge of the mortgage insurance industry, and be able execute his/her duties in accordance with the Master Policy requirements.

Responsibilities

As a dynamic and resourceful professional, we will rely on you to perform the following duties:

• Default Reporting – Ensure that new defaults and monthly updates are received from Insureds/Servicers as required by the Master Policy and processed accurately and timely. Follow up with Insureds/Servicers as needed.
• Claims Processing – Ensure that claims are reviewed upon receipt; documentation and information is requested timely; claims are processed and paid timely according to the terms of the Master Policy and Loss Management policies and procedures. Assist with preparation of Claims Committee Meeting documentation and agenda.
• Real Estate Owned Management (REO) – assist with assigning properties to an approved vendor, obtaining insurance, recording deeds, the marketing of properties and the coordination of the sale/closing with the Legal and Finance teams.
• Assist with ordering Broker Price Opinion (BPO), review appraisals, fraud Investigations and timely payment of invoices for same.
• Timely and courteous responses to Insured/Servicer/GSE/Internal inquires.
• Assist with IT for enhancements to PASSPORT and Loss Management online.
• Performs other duties as assigned by management.

Minimum Education & Experience Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of five (5) years in the Mortgage Servicing Industry or three (3) years in the Mortgage Insurance Industry.
• Superior customer service skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft applications such as Word, Excel and Outlook.
• Demonstrated analytical and creative problem solving skills.
• Ability to work effectively as part of a team and interact with staff of all levels with the organization.
• Knowledge of the mortgage industry.

Benefits

Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company.

Essent is an Equal Opportunity Employer.