Mortgage LOS Systems Analyst (Encompass)

Bank-of-Hop; Irvine (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus

Benefits package

Job summary

Bank of Hope in Irvine, CA seeks a Business Analyst responsible for managing the Encompass Loan Origination System (LOS) and all integrated platforms within a mortgage lending environment. You will ensure smooth operation by managing business rules, implementing updates, troubleshooting issues, and coordinating with cross-functional teams to optimize workflows and regulatory compliance.

Key duties include maintaining loan setup, document library, and eFolder; interfacing with vendors; and

Qualifications

• 3–5 years in residential lending field.
• 2 years recent experience in loan origination system management.
• Experience with Encompass LOS; administrator certification preferred.

Responsibilities

• Maintain loan setup settings for ongoing management and regulatory needs.
• Maintain complete loan document library, build custom disclosure documents as needed and maintain eFolder.
• Liaise with third party vendors to create and maintain interfaces as needed.
• Maintain loan program directory in collaboration with Secondary Marketing to ensure accurate guidelines.
• Monitor health of systems and review Encompass releases for management.
• Maintain documentation to workflow, program changes and customizations.
• Coordinate Encompass test environment and testing of new versions prior to implementation.

Skills

Verbal & written communication

Organizational skills

Team collaboration

Change adaptability

Education

Residential lending experience (3-5 years)

Encompass LOS experience (2 years)

Tools

Ellie Mae Encompass LOS

Certified Encompass administrator

Job description

Bank of Hope in Irvine, CA seeks a Business Analyst responsible for managing the Encompass Loan Origination System (LOS) and all integrated platforms within a mortgage lending environment. You will ensure smooth operation by managing business rules, implementing updates, troubleshooting issues, and coordinating with cross-functional teams to optimize workflows and regulatory compliance.

Key duties include maintaining loan setup, document library, and eFolder; interfacing with vendors; and