Mortgage Loan Support Specialist

EastRise Credit Union; Williston (VT); On-site; USD 40,000 - 55,000; Full time

Job summary

EastRise Credit Union is hiring a Mortgage Loan Assistant based in Williston, VT. This role involves providing direct mortgage services and administrative support to Mortgage Loan Originators throughout the loan process.

The successful candidate will manage communication, track the mortgage loan pipeline, and assist members with inquiries while ensuring compliance with various guidelines.

Applicants must have a high school degree and ideally some experience in mortgage loan assistance.

Qualifications

• Minimum of one year experience in mortgage loan assistance or related fields.
• Favorable background and credit checks required.
• Registration with the National Mortgage Licensing System must be maintained.

Responsibilities

• Manage all communication channels and provide support to Mortgage Loan Originators.
• Track loan conditions and organize documents from members.
• Cross-sell credit union services as needed.

Skills

Communication skills

Problem-solving

Knowledge of mortgage guidelines

Customer service

Education

High school degree or equivalent

Tools

Microsoft Office 365

Kronos

DNA with Activity Manager

Mercury Network

Job description

EastRise Credit Union is hiring a Mortgage Loan Assistant based in Williston, VT. This role involves providing direct mortgage services and administrative support to Mortgage Loan Originators throughout the loan process.

The successful candidate will manage communication, track the mortgage loan pipeline, and assist members with inquiries while ensuring compliance with various guidelines.

Applicants must have a high school degree and ideally some experience in mortgage loan assistance.