Mortgage Loan Support Specialist

Self-Help Credit Union; South Milwaukee (WI); On-site; USD 33,751 - 36,864; Full time

Job summary

Self-Help Credit Union in South Milwaukee seeks a Customer Relations Specialist to facilitate mortgage applications and assist borrowers. The successful candidate will support loan officers and maintain communication throughout the loan process.

Applicants should possess a High School Diploma, be bilingual, and have 2-3 years of relevant customer service experience. This position offers a salary range of $24.50 - $26.76 per hour, with a focus on diversity and inclusion.

Qualifications

• 2 to 3 years experience in customer service, preferably in loan processing.
• Knowledge of mortgage loans and Federal regulations.
• Ability to prioritize work effectively.

Responsibilities

• Track outstanding items with mortgage applications.
• Maintain communication with applicants and staff.
• Assist with closing loans and documentation.

Skills

Bilingual fluency (English/Spanish)

Customer service experience

Communication skills

Interpersonal skills

Mathematical skills

Proficiency with Microsoft Word and Excel

Education

High School Diploma

Bachelor’s degree (preferred)

Job description

Self-Help Credit Union in South Milwaukee seeks a Customer Relations Specialist to facilitate mortgage applications and assist borrowers. The successful candidate will support loan officers and maintain communication throughout the loan process.

Applicants should possess a High School Diploma, be bilingual, and have 2-3 years of relevant customer service experience. This position offers a salary range of $24.50 - $26.76 per hour, with a focus on diversity and inclusion.