Mortgage Loan Support Specialist

Self-Help Federal Credit Union; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Strong benefits

Opportunities for growth

Inclusive culture

Job summary

A non-profit financial organization in Milwaukee, WI, seeks a dedicated individual to support mortgage loan processors and assist with loan applications. Candidates should have strong customer service skills and preferably experience in loan processing. Responsibilities include working with applications and supporting the management team. The organization values collaboration, offering a family-like culture and a mission-driven environment. Join us for a chance to make a significant impact in the community.

Qualifications

• 2 to 3 years combination of experience and education in customer service.
• Prefer 1 to 2 years in loan processing or loan operations in a financial institution.
• Working knowledge of mortgage loans and Federal regulations preferred.

Responsibilities

• Work with mortgage loan processors on loan applications.
• Assist mortgage loan officer and processors with tasks.
• Support management with other duties as assigned.

Skills

Customer service

Loan processing

Written communication

Verbal communication

Mathematical skills

Interpersonal skills

Education

2-3 years experience in customer service

1-2 years in loan processing or loan operations

Tools

Microsoft Word

Microsoft Excel

Job description

A non-profit financial organization in Milwaukee, WI, seeks a dedicated individual to support mortgage loan processors and assist with loan applications. Candidates should have strong customer service skills and preferably experience in loan processing. Responsibilities include working with applications and supporting the management team. The organization values collaboration, offering a family-like culture and a mission-driven environment. Join us for a chance to make a significant impact in the community.