A leading financial institution is seeking a Mortgage Customer Specialist to manage mortgage loan requests and ensure compliance with guidelines. The ideal candidate has a high school diploma, two to three years of relevant experience, and strong problem-solving and communication skills. This position requires effective multitasking in a customer-centric environment and offers competitive benefits.
Qualifications
Two to three years of job-related experience in mortgage processing.
Good knowledge of loan processing and closing policies.
Ability to work an Eastern Time Zone schedule.
Responsibilities
Complete mortgage loan requests accurately and timely.
Act as a liaison between customers and mortgage loan originators.
Ensure compliance with all regulatory and investor guidelines.
Skills
Effective problem-solving skills
Effective verbal and written communication
Ability to manage multiple tasks
Education
High school diploma or equivalent
Tools
Automated underwriting system
Job description
A leading financial institution is seeking a Mortgage Customer Specialist to manage mortgage loan requests and ensure compliance with guidelines. The ideal candidate has a high school diploma, two to three years of relevant experience, and strong problem-solving and communication skills. This position requires effective multitasking in a customer-centric environment and offers competitive benefits.