Mortgage Loan Specialist: Pre-Qualify & Close

Jobtailor; Chula Vista (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in California is seeking a mortgage loan processor to generate and pre-qualify borrowers, process applications, and maintain strict ethical standards. You will manage Velocify-based follow-ups, provide accurate rate quotes, and ensure compliant file handling from origination to closing.

The role requires NMLS licensing and experience with Velocify or Encompass is a plus. Demonstrated sales/customer service ability and strong communication are essential for success in a fast-paced

Qualifications

• NMLS licensed is required
• Experience with Velocify is a plus
• Experience with Encompass is a plus
• Proven experience as a telemarketer or similar sales/customer service role
• Strong communication skills
• Proficient with basic office software (word processing, spreadsheets, email, presentation software)
• Ability to multitask in a fast-paced environment
• Work professionally with a wide array of personalities
• Maintain high ethical standards

Responsibilities

• Generate and pre-qualify potential borrowers, complete all loan applications and documents, obtain all required supporting documents and information, process loan applications and submit a complete loan file in a timely manner in compliance with company and lender procedures
• Maintain a follow up system for any hot leads via our in-house system, Velocify
• Send a daily call report with results to management
• Keep records of calls and sales and record useful information
• Understand the customer's requirements in a short time and present solutions that meet their needs
• Provide company headquarters with neat and orderly accounting information, bank statements, pipeline and closing reports on a periodic basis
• Provide applicants with accurate interest rate quotes and loan information
• Maintain the highest level of business and professional ethics and practices and strictly avoid any form of loan fraud or any other variation of fraudulent, illegal or unfair dealings
• Retain copies of all loan files originated, whether or not the loan was closed, rejected or withdrawn, for a period of time to comply with all applicable company policies, state, and federal laws
• Attract new mortgage loan applications by developing relationships within the community and making sales calls to prospective clients
• Monitor collection, verification and preparation of mortgage loan documentation
• Schedule and complete mortgage loan closing
• Maintain strict client confidentiality
• Exhibit a high level of working knowledge of agency and government loan guidelines and packaging requirements, primarily with purchase transactions
• Educate customers on the different type of loans and credit options available to them, including the terms associated with each
• Continue education to remain compliant with NMLS requirements
• Complete any additional duties assigned by management

Skills

Strong communication skills

Sales/customer service experience

Multitasking in fast-paced environment

Ethical standards

Tools

Velocify

Encompass

Basic Office Software

Job description

Jobtailor in California is seeking a mortgage loan processor to generate and pre-qualify borrowers, process applications, and maintain strict ethical standards. You will manage Velocify-based follow-ups, provide accurate rate quotes, and ensure compliant file handling from origination to closing.

The role requires NMLS licensing and experience with Velocify or Encompass is a plus. Demonstrated sales/customer service ability and strong communication are essential for success in a fast-paced