Mortgage Pre-Approval Specialist

Confidential Careers; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

A fast growing independent mortgage banker is seeking a pre-approval specialist to assist loan officers in closing files timely and effectively. The ideal candidate will have at least 3 years of mortgage experience, excellent communication skills, and proficiency in Encompass. Responsibilities include issuing loan pre-approvals, tracking leads, and ensuring proper documentation. This full-time position offers competitive compensation based on experience in a dynamic customer service environment.

Qualifications

• At least 3 years of mortgage experience.
• Experience with income calculations and AUS for pre-approval.
• In-depth knowledge of Fannie, Freddie, FHA, USDA guidelines.
• Experience reviewing 1003s and requesting documents for pre-approval.
• Experience reviewing credit, income, assets, and running AUS to issue strong pre-approval letters.
• Knowledge of income types (W-2, OT, Schedule C, rental income) and guideline differences.
• Spanish-speaking preferred.

Responsibilities

• Issue loan pre-approvals based on complete applications.
• Attend pipeline reviews and handle escalations.
• Ensure loan structure benefits borrower’s financial situation.
• Entering contract details in Encompass and handing file off to processing.
• Communicate borrower conditions.
• Ensure structure of the loan presents the best program based on the borrower’s financial circumstances.
• Review the file for any missing documentation that best supports approval.

Skills

Mortgage experience

Excellent written and verbal communication

Encompass experience

Reviewing credit/income/asset documentation

Spanish speaking

Tools

Encompass

AUS (DU/LP)

Job description

Fast growing independent mortgage banker is seeking a pre‑approval specialist to assist loan officers in closing files timely and effectively.

Responsibilities

• Issue loan pre‑approvals based on complete loan applications and documentation
• Detailed lead tracking and follow-up
• Attend pipeline review on behalf of loan officer and involve in escalations when needed
• Entering contract details in Encompass and handing file off to processing
• Communicate borrower conditions
• Ensure structure of the loan presents the best program based on the borrower’s financial circumstances.
• Review the file for any missing documentation that best supports approval.

Requirements

• At least 3 years of mortgage experience
• Excellent written and verbal communication – primarily communicating with clients and business partners
• Encompass experience strongly preferred
• Experience reviewing completed 1003’s and requesting required documents for pre‑approval from borrowers
• Experience reviewing credit/income/asset documentation and running AUS to issue a strong pre‑approval letter (DU,LP)
• Experience calculating various income types: W-2, OT, Variable Pay, Schedule C, 1120‑S, Schedule E Rental income
• In depth knowledge of guideline differences between Fannie, Freddie, FHA, USDA
• Experience with down payment assistance a plus
• Spanish speaking preferred

Compensation

Commensurate with experience

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Customer Service

Industries

Financial Services, Business Consulting and Services, and Administrative and Support Services