Mortgage Loan Processor

Quorum Federal Credit Union; United States; Remote; Full time

Job summary

Join a leading credit union as a Mortgage Loan Processor in a 100% remote role. You'll be responsible for processing mortgage applications, ensuring compliance with regulations, and providing excellent customer service. Enjoy exceptional benefits and a supportive company culture that values teamwork and personal growth.

Benefits

Medical insurance

Vision insurance

Dental insurance

Retirement Benefits

Paid Time Off (PTO)

401(k)

Qualifications

• Minimum of three years related experience in mortgage industry required.
• Detailed knowledge of secondary market guidelines and regulations.

Responsibilities

• Processes and closes first and second mortgage applications.
• Ensures compliance with all applicable federal and state regulations.
• Maintains a high level of customer service.

Skills

Problem-solving

Organizational

Analytical

Verbal communication

Written communication

Decision making

Time management

Trustworthiness

Education

Bachelor’s degree in finance

Bachelor’s degree in business administration

Tools

Microsoft Office

Job description

Join to apply for the Mortgage Loan Processor role at Quorum Federal Credit Union

Join to apply for the Mortgage Loan Processor role at Quorum Federal Credit Union

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Business is booming - and our Mortgage department continues to grow! If you are seeking a 100% remote position with exceptional benefits and an amazing company culture, Quorum may be the perfect fit for you. We're looking for motivated individuals to join our thriving team and help us continue delivering top-tier service to our members.

Who is Quorum

At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you.

Job Description Summary

The Mortgage Loan Processor is responsible for processing all first and second mortgages, working closely with the Loan Officers, Underwriters, and Closers from application through post-closing of the mortgage loan. In addition, this role analyzes, reviews, and clears underwriting conditions, resolves routine title issues, prepares loan files for closing when necessary, and more.

Key Job Responsibilities and Accountabilities

• Processes and closes first and second mortgage applications in accordance with secondary market/Credit Union guidelines and ensures loan documentation complies with Federal, State, and local rules and regulations.
• Keeps abreast of industry developments including, but not limited to, changes in regulations and technology.
• Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
• Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management, partners, and vendors.
• Interacts with Loan Officers, Underwriters, Closers, Support, and Submission team members to facilitate a smooth transaction. Additionally, interacts with outside sources such as vendors, service providers, partners, and members to facilitate a smooth transaction.
• Maintains a high level of customer service by being proactive in communication with co-workers, members, vendors, attorneys, partners, title company representatives to ensure proficient processing of all loans and a positive experience.
• Manages satisfactory reviews and clearance of underwriting conditions which include, but are not limited to, income, asset documentation, collateral documentation, and resolving routine title issues ensuring loan files meet secondary market/Credit Union guidelines. Routine title issues include, but are not limited to, vesting issues, child support liens, judgement liens, mechanic liens, and undisclosed liens. Submits mortgage loans through Desktop Underwriter (when necessary) and reviews the automated underwriting conditions to ensure loans still meet original approval eligibility.
• Inputs and updates data into loan origination systems and assures adequate file integrity. Generates and/or ensures timely generation of all required documentation and processing disclosures.
• Orders various reports such as appraisals, flood certification, and title, reviewing for issues or disputes and working with various parties to clear outstanding items.
• Ensure compliance with all applicable federal and state regulations by maintaining an active and valid NMLS license, and completing necessary continuing education requirements as mandated for the role.
• Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
• Performs additional duties as required.

Job Requirements, Competencies, and Skills

• Bachelor’s degree in finance, business administration, or other business-related degree preferred, will consider experience in lieu of degree.
• Minimum of three years related experience; related work experience in mortgage industry required.
• Detailed knowledge of secondary market guidelines and regulations.
• Knowledge of the mortgage process from origination to post closing.
• Obtain and maintain NMLS license number as required each year, including completion of required education and training.
• Excellent problem-solving, organizational, analytical, verbal, and written communication skills.
• Strong decision making and time management skills with the ability to manage multiple projects/duties.
• Trustworthy with the ability to maintain the highest level of integrity and trust.
• Complies with all requirements for Mortgage Loan Originators set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.
• Proficiency in Microsoft Office, specifically Outlook, Teams, Word, Excel, PowerPoint, and SharePoint. Related experiences with loan origination systems preferred but not required.

Environmental / Physical / Mental Requirements

• Stable internet connection with speeds high enough for video conferencing and screen sharing
• Smartphone with current iOS/Android OS
• Prolonged periods sitting at a workstation and working on a computer
• Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone

Compliance/legal requirements

• Quorum is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.
• Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for qualified individuals with disabilities throughout the application and employment process.
• Qualified Applicants with arrest or Conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

**PLEASE NOTE**

We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico

Hourly Wage: $24.03 to $31.25 per hour. Individual salary will vary based on skills and experience. Discretionary incentive compensation may be available based on company and individual performance.

Benefits: Medical, Vision, Dental, Retirement Benefits, and Paid Time Off (PTO)

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Financial Services and Banking

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Inferred from the description for this job

401(k)

Medical insurance

Vision insurance

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