Mortgage Loan Processor

Norway Savings Bank; Norway (ME); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Sick time

Holidays

Top-tier insurance benefits

Employer HSA contributions

401K with employer matching

Job summary

Norway Savings Bank in Norway, ME is seeking a Mortgage Loan Processor to support the mortgage lending process with administrative duties and timely processing of loan files. You will order documentation, review for completeness, and ensure compliance with state and federal regulations as well as internal policies.

The role involves assisting Loan Officers and the Loan Operations team, managing commitments and loan data in the LOS, and communicating with borrowers about loan status.

Qualifications

• High School diploma or equivalent.
• Six months to one year of office experience in a financial institution preferred.
• Working knowledge of Microsoft Office Suite.
• Excellent written communication skills.
• Confident in oral communication and listening abilities.
• Must be organized with attention to detail and able to work well in a team.

Responsibilities

• Prepares initial RESPA documentation in LOS.
• Provides administrative support to Loan Officers and team; tracks expiring commitments and validates loan data.
• Acts as main contact for borrowers, updating on loan status and answering questions.
• Tracks new consumer loan applications for Reg B and follows up for complete packages.
• Ensures loan files contain required documents with signatures and dates for regulatory compliance.
• Reviews inquiries from customers or loan officers and provides timely information.

Skills

MS Office

Written communication

Oral communication

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

MS Office

Job description

For The Life You Choose, A Career to Match….

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

If this sounds exciting to you, we would love to have you on our team!

Our Loan Operations Team is seeking a Mortgage Loan Processor, based out of our Norway, ME office.

Joining us as a Mortgage Loan Processor, you’ll play a key role in supporting the mortgage lending process by providing administrative assistance and ensuring the accurate and timely processing of loan files. You’ll be responsible for completing mortgage RESPA and revised RESPA, accurately updating the loan origination system, and efficiently managing the loan pipeline to meet turnaround expectations. Additionally, you’ll order all required documentation for retail loan files, review materials for completeness, and ensure each file complies with State and Federal regulations as well as internal policy standards.

If you enjoy working in a collaborative environment where every day brings new challenges and opportunities to make a real impact, we’d love to hear from you!

Key Responsibilities:

• Prepares required initial RESPA documentation in LOS.
• Provides administrative assistance to Loan Officers and the Loan Operation’s team, including the management of expiring commitment dates, the validation of loan data in the lending software and the review documentation within the loan file.
• Acts as the main point of contact for borrowers, providing updates on loan status and answering questions.
• Tracks new consumer loan applications for Reg B purposes and follows up with lenders for complete loan packages.
• Ensures residential and consumer loan files contain documents with proper signatures, dates and other relevant data for regulatory requirements.
• Answers written and phone inquiries from customers or loan officers concerning loan processing and information.
• Updates and monitors mortgage pipelines to meet delivery dates, purchase and sale commitments, commitment expiration dates and estimated closing dates.
• Requests verifications and documentation required by underwriter.
• Tracks and prepares loan conditions for underwriter review.
• Reviews files for completeness and prepares the file for closing.
• Orders appraisals, title reports, MLIP and flood certifications.
• Maintains the RLC scan folder and Appraisal inbox, removing documents, updating system and filing in appropriate loan files as necessary.
• Assists in completion of pre-closing QC and HMDA review.
• Ensures timely completion of all compliance training and adherence to all regulatory guidelines.

What You Should Bring:

• High School diploma or equivalent.
• Six months to one year of experience in an office environment, with good understanding of financial institution products and services preferred.
• Possesses working knowledge of Microsoft Office Suite.
• Adept at prioritizing and organizing work flow with consistently good attention to detail.
• Possesses excellent written communication skills, including superb letter and report writing abilities.
• Demonstrates consistently good oral communication skills when conversing with customers, along with exhibiting well-founded listening abilities and skills.
• Possesses a positive attitude with the willingness to work as a collaborative and effective team player.
• 120 hours of Paid Time Off per year, increasing with longevity
• 48 hours of Sick Time per year
• 11 paid holidays
• Top tier full insurance benefits
• Employer HSA contributions
• 401K with exceptional employer matching and employer contributions
• Opportunities for growth and advancement
• Comprehensive Wellness Program, including access to complimentary health coaching, on-site gyms, and monetary incentives for achieving wellness goals
• A hands-on team that is committed to the growth and success of our employees

Pay: Starting at $20.50 per hour with flexibility commensurate with experience.

Working Conditions:

Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards. Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.

**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**

Norway Savings Bank is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.