Mortgage Loan Officer

Bangor Savings Bank; Bangor (ME); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Training opportunities

Holistic health and wellness programs

Competitive pay and incentive programs

Job summary

The Bangor Savings Bank in Bangor, Maine is seeking a dedicated Mortgage Loan Officer (MLO) to manage mortgage originations within the assigned geography, ensuring compliance with regulations. Ideal candidates will have a high school diploma, three years of mortgage or credit-related experience, and strong communication skills.

The role involves maintaining referral networks, conducting business sales calls, and ensuring timely processing of applications, alongside a focus on teamwork within the bank.

Benefits include comprehensive training, competitive pay, and a wellness program.

Qualifications

• Three years or more of mortgage or credit-related experience required.
• Ability to handle complex problems.

Responsibilities

• Responsible for the production of mortgage originations.
• Maintains and leverages a referral source network for mortgage sales.
• Conducts business sales calls including proposal preparation and follow-up.
• Ensures timely delivery of mortgage applications.
• Identifies prospects for cross-sales opportunities.
• Maintains relationships with internal personnel.

Skills

Customer service skills

Complex problem-solving

Oral communication skills

Written communication skills

Personal computer literacy

Education

High school diploma or equivalent

College or business training

Job description

Responsibilities

Working under the directives and goals set forth by the Regional Mortgage Development Manager, each MLO is responsible for the production of mortgage originations within assigned geography and ensures bank compliance with local, state, and federal regulations.

Maintains and leverages a referral source network for mortgage sales including realtors, builders, financial advisors, CPAs, lawyers, and community leaders.

Conducts business sales calls that include research, proposal preparation, follow‑up calls, face‑to‑face meetings to describe products, obtain financial data, complete applications, resolve problems, review construction contracts, and provide required documentation to support underwriting conditions.

Ensures timely delivery of pre‑qualification, pre‑application, and residential mortgage applications.

Identifies prospects and customers for cross‑sales opportunities and refers them to business partners accordingly.

Maintains strong relationships with internal Loan Operations and Retail personnel.

Attends closings outside the bank for purchase mortgages and other types as needed.

Works harmoniously and effectively with others, focusing on the attainment of bank goals through teamwork, commitment, and punctuality.

Qualifications

• High school diploma or equivalent required.
• College, business, or banking professional training helpful.
• Three years or more of mortgage or credit‑related experience required.
• Excellent customer service skills required.
• Demonstrated personal computer literacy.
• Ability to handle complex problems.
• Strong oral and written communication skills required.

Physical Demands & Conditions

• Frequent travel in designated market area with own vehicle.
• Current driver’s license required.
• General office environment.
• Moderate lifting (up to 35 lbs) required.
• Moderate reaching, walking, sitting, and standing required.

Benefits

Provides internal and external training opportunities, including internships, lateral training, management training, and tuition reimbursement. Offers a holistic health and wellness program allowing employees to customize their well‑being approach. Includes competitive pay, rewards, recognition, and incentive programs.

EEO & Legal Statement

Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin, or any other protected class under state or federal law. The bank affirmatively seeks to advance the principles of equal employment opportunity and is committed to providing opportunities to qualified persons with disability, veterans, and/or disabled veterans.

No question on this application is intended to secure information to be used for discrimination. Such application will receive full consideration regardless of the applicant’s protected status.

Bangor Savings Bank does provide workers’ compensation coverage for employees injured on the job.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.