Mortgage Loan Processor

StraussGroup - Executive Search Consultants; Dumfries (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A financial services company is looking for a Mortgage Loan Processor to assist homebuyers throughout the mortgage process. The role emphasizes strong customer service and communication skills, ensuring timely and accurate processing of loan files. Ideal candidates should be organized, detail-oriented, and capable of managing multiple tasks effectively. This position does not require prior mortgage experience but welcomes candidates with a strong financial background. Join our team to help families secure high-quality homes in your community.

Qualifications

• No prior mortgage experience is required.
• Customer service acumen and financial background are preferred.

Responsibilities

• Maintain communication with homebuyers and branch personnel during the loan process.
• Manage multiple loan files efficiently.
• Collect and record customer information for mortgage processing.
• Ensure loan file accuracy before closing.
• Set up loan files manually and on computer.
• Follow up on submitted and pended loans.
• Coordinate closing paperwork and tasks.

Skills

Strong organization skills

Attention to detail

Ability to multitask

Strong oral communication skills

Strong written communication skills

Job description

*No prior mortgage experience is required for this opportunity!*

As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.

Primary Responsibilities

• Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
• Manage multiple loan files
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
• Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
• Set up loan files, manually and on the computer
• Follow up on submitted loans and/or pended loans
• Coordinate closing paperwork and tasks, as required

Qualifications

• Strong organization skills, attention to detail, and ability to multitask
• Strong oral and written communication skills