Mortgage Loan Processor

York-Insurance-Agency,-Inc.; City of New Rochelle (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

York-Insurance-Agency, Inc. is seeking a part-time loan processor to collect borrower information, verify financial records, and prepare loan documents for underwriter submission.

You will act as a liaison among borrowers, attorneys, lenders and loan originators, provide timely status updates, maintain files, and ensure documents meet regulatory requirements.

Fluency in English and Spanish is required. Proficiency with Word, Gmail and Adobe; hours are 1:00 p.m.–5:30 p.m., Monday through Friday.

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Qualifications

Responsibilities

• Liaise between borrowers, attorneys, lender and loan originator.
• Provide borrowers with timely status updates on loan applications.
• Update mortgage loan approvals and follow up on missing documents.
• Establish, maintain, and update files and internal reports.
• Compile borrower documents and enter information into the office data management system.
• Verify the accuracy and completeness of documents.
• Process documents for each file and handle administrative duties as assigned.

Skills

Customer service

Multitasking

Stress management

Communication

Bilingual English/Spanish

Records management

Tools

Microsoft Word

Gmail

Adobe Acrobat/Pro

Job description

Loan processor collects and verifies the borrower(s) personal information and financial records required for the loan, pulls together and prepares all loan documents that are submitted to the underwriter/lender of the loan, and keep the records in order for the financial transaction.

Major Responsibilities

Customer Service:

• Acts as a liaison between borrower(s), bank attorney, borrower’s attorney if applicable, lender and loan originator.
• Provides borrower(s), with timely and periodic status updates of their loan application.
• Updates mortgage loan approval and follows up on missing documents.
• Establish, maintain, and update files, databases, records, and/or other documents for recurring internal reports.

File System Management:

Compiles documents borrower files and enters information into the office data management system. 2) Assure that all borrower(s) files are complete and in compliance with regulatory agencies and internal polices.

Administrative Support:

• Process the documents received for each file.
• Verify the accuracy and completeness of each document.
• Other duties as assigned.

Knowledge, Skills and abilities required:

• Must be willing to quickly & efficiently learn loan processing skills if not experienced.
• Ability to provide excellent customer service in person and on the phone.
• Ability to handle multiple tasks and frequent interruptions.
• Ability to handle stressful situations with calmness and courtesy.
• Ability to communicate effectively, both orally and in writing.
• Bilingual- Fluent in English and Spanish a must.
• Excellent records and file management skills.
• Proficiency in using Microsoft Word, Gmail, Adobe Professional.
• Normal office environment & working condition.

Part-time Monday to Friday 1:00 p.m. to 5:30 p.m.