Mortgage Loan Officer Training & Development Lead

loanDepot, Inc.; United States, Northern America, Americas; Hybrid; USD 63,000 - 87,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition reimbursement

Wellness program

Generous paid time off

Job summary

loanDepot is seeking a Training Manager to develop, administer, and deliver all approved training programs (online and classroom) for the ACES training program. You will ensure standards, timelines, and budgets are met while continuously improving learning processes for loanDepot employees across the organization.

Responsibilities include designing and maintaining training materials, coordinating with HR and Recruiting for onboarding, measuring effectiveness, tracking enrollment, and partnering

Qualifications

• High school diploma or equivalent is required.
• Minimum one (1) + years of experience as a loan originator required.
• Mortgage banking/mortgage origination experience required.
• Loan officer training experience preferred.

Responsibilities

• Actively supports and promotes loanDepot’s core values, statement of purpose, strategies, and reward compensation models; understands and complies with best practices.
• Works in conjunction with Human Resources and Recruiting departments to deliver new hire, on-boarding, and ongoing training of employees.
• Responsible for the design, implementation, evaluation, and ongoing maintenance of classroom and online training solutions; measures the effectiveness of training and education solutions.
• Determines and implements best delivery methods and approaches for materials; conducts front-end analysis to determine user needs and assess performance gaps.
• Delivers high-quality online and paper-based materials including slides, participant guides, instructor guides and assessments.
• Responsible for the enrollment, tracking and reporting process for each class.
• Maintains existing materials to ensure they are in-line and up-to-date with operational processes, systems, and products.
• Partners with a variety of subject matter experts to identify training needs, content, and content updates; interfaces with employees and managers to assure on time delivery and accuracy of materials.
• Maintains knowledge of current training techniques: researches new/better ways to promote the internal training.
• Responsible for using integrity when using the performance review system.
• Performs other duties and projects as assigned.

Education

High school diploma or equivalent

Job description

loanDepot is seeking a Training Manager to develop, administer, and deliver all approved training programs (online and classroom) for the ACES training program. You will ensure standards, timelines, and budgets are met while continuously improving learning processes for loanDepot employees across the organization.

Responsibilities include designing and maintaining training materials, coordinating with HR and Recruiting for onboarding, measuring effectiveness, tracking enrollment, and partnering