Mortgage Loan Officer Assistant

CrossCountry Mortgage; Hoboken (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

CrossCountry Mortgage is seeking a skilled mortgage loan officer assistant to join their top-producing team in Hoboken, New Jersey. The role involves assisting loan origination officers and requires a unique blend of sales and customer service skills to manage loan files effectively.

With compensation ranging from $45,000 to $60,000 per year, the ideal candidate will have strong communication skills, an understanding of various loan products, and at least 2-3 years in a professional office environment.

Qualifications

• 2-3 years of professional office experience, preferably as an administrative or mortgage assistant.
• Knowledge of different loan products including conventional, FHA, VA, adjustable/fixed, commercial loans.
• NMLS license or training preferred, but not required.

Responsibilities

• Check all loan package documents for accuracy and submit discrepancies.
• Coordinate documentation for verifications and underwriting.
• Handle customer inquiries to ensure smooth transactions.
• Provide administrative support such as calls, appointments.
• Act as primary contact between clients and company for meetings.

Skills

Customer service skills

Communication skills

Detail-oriented

Sales skills

Education

College degree in finance or banking

High school diploma or equivalent

Job description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!

Responsibilities

• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Provide administrative support such as screening and making calls, booking appointments, etc.
• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed

Qualifications

• Excellent customer service and communication skills and willing to go above and beyond for customers and team
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• College degree in finance or banking preferred. High school diploma or equivalent required
• At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
• Although not required, having an NMLS license or training is preferred

Compensation

$45,000-$60,000 per year