Mortgage Loan Officer

West Capital Lending; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

West Capital Lending seeks a customer-focused Loan Officer to guide clients through the loan process in Phoenix, AZ. You will assess applications, explain options, verify documents, and collaborate with underwriters to secure approvals.

Bring at least 1 year of lending experience, NMLS license, and strong communication skills to help clients choose suitable products while meeting regulatory standards and sales goals.

Qualifications

• Minimum 1 year of experience as Loan Officer or similar role.
• Strong knowledge of loan products, underwriting processes, and regulations.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Office Suite and loan processing software.
• Loan Officer license (NMLS).

Responsibilities

• Assess loan applications and determine creditworthiness from financial documents.
• Provide expert guidance on loan products, terms, and eligibility requirements.
• Process loan applications, obtain documentation, verify data, and complete forms.
• Establish and maintain strong client relationships and provide excellent service.
• Collaborate with underwriters, processors, and team members to ensure smooth approvals.
• Monitor loan progress and assist clients with questions or issues that arise.
• Aim to achieve sales goals by promoting and closing loan products.

Skills

Communication skills

Detail-oriented

Customer service

Relationship building

Multitasking

Education

NMLS license

Tools

Microsoft Office

Loan processing software

Job description

About the Company:

We are seeking a highly motivated and customer-focused Loan Officer to join our dynamic team. As a Loan Officer, you will play a key role in assisting clients with the loan application process, evaluating financial backgrounds, and offering suitable loan products. You will work with clients to ensure that their financial needs are met, while ensuring all transactions comply with legal and regulatory standards.

About the Role:

Assess loan applications and determine creditworthiness by reviewing financial documents, credit reports, and other relevant information. Provide expert guidance and advice on available loan products, terms, and eligibility requirements. Process loan applications, including obtaining necessary documentation, verifying financial data, and ensuring accurate completion of all forms. Establish and maintain strong relationships with clients, providing excellent customer service throughout the loan process. Communicate clearly with clients to explain loan options, repayment terms, and potential risks. Collaborate with underwriters, processors, and other team members to ensure a smooth and efficient loan approval process. Maintain a deep understanding of industry regulations, loan policies, and market trends. Monitor the progress of loan applications and assist clients with any questions or issues that arise. Achieve individual and team sales goals by promoting and closing loan products.

Qualifications/Responsibilities:

• Proven experience as a Loan Officer or in a similar role in financial services (minimum of 1 year).
• Strong knowledge of loan products, underwriting processes, and applicable regulations.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients.
• Detail-oriented with strong organizational skills and the ability to handle multiple tasks.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office Suite and other loan processing software.
• Loan Officer license (NMLS).

Equal Opportunity Statement:

West Capital Lending is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.