Mortgage Loan Officer

Rosedale Bank; Parkville (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for career growth

Employee involvement in community outreach

Job summary

A community bank in Parkville is seeking a motivated Mortgage Loan Officer to join their Residential Lending team. This role involves originating residential loans primarily through internal referrals, managing customer inquiries, and guiding clients throughout the mortgage process. Candidates should have at least 3 years of lending experience and hold an active NMLS license. The position also involves building relationships with branch staff and regularly exceeding loan production goals while providing exceptional customer service.

Qualifications

• 3+ years of residential lending experience; sales experience strongly preferred.
• Active NMLS license required.
• Extensive knowledge of residential loan origination activities and regulations.

Responsibilities

• Originate and manage mortgage loan referrals generated through retail branches.
• Build strong relationships with branch staff and educate them on mortgage offerings.
• Guide customers through the mortgage process from application to closing.

Skills

Residential lending experience

Sales experience

Communication skills

Customer service skills

Organizational skills

Interpersonal skills

Time management

Education

High School Diploma

Associate degree or college coursework

Tools

Microsoft Office Suite

Encompass LOS

CRM tools

Job description

Join Rosedale Bank and Be a Part of OUR STORY

At Rosedale Bank, we pride ourselves on being a true community bank. With a rich 117-year history, over $1 billion in assets, 13 retail branch locations across Maryland, and a team of approximately 150 dedicated employees, we are committed to making a difference-for our customers, our communities, and our people.

We believe what sets us apart is our strong commitment to our employees, with a focus on engagement, recognition, work/life balance, growth and development, personal connections, and delivering an exceptional personal-touch customer experience.

About the Role

We are seeking an experienced and motivated Mortgage Loan Officer to join our Residential Lending team. This role is responsible for originating residential loan applications primarily sourced through internal bank referrals, supporting branch staff with mortgage-related inquiries, and guiding customers through the mortgage process. You'll play a critical role in helping Rosedale Bank achieve its strategic lending goals and deliver exceptional service.

Key Responsibilities:

• Originate and manage mortgage loan referrals generated through retail branches, marketing campaigns, and other internal sources.
• Build strong relationships with branch staff, educate them on mortgage offerings, and provide sales and service techniques.
• Conduct borrower consultations to assess financial needs, evaluate risk, and recommend appropriate loan products.
• Guide customers through the mortgage process from application to closing, ensuring a smooth and positive experience.
• Maintain and manage a pipeline of active loans and accurate records using CRM and loan origination systems.
• Proactively generate new mortgage business through networking, community involvement, and outreach efforts.
• Meet or exceed monthly and quarterly loan production goals.
• Perform consumer loan, home equity line of credit, and home equity loan settlements.
• Cross-promote other Bank products and services as needed.

What You Bring:

• High School Diploma required; Associate degree or college coursework preferred.
• 3+ years of residential lending experience; sales experience strongly preferred.
• Active NMLS license required.
• Experience with Encompass LOS preferred.
• Extensive knowledge of residential loan origination activities and regulations.
• Excellent communication, attention to detail, and organizational skills.
• Strong interpersonal and customer service skills.
• Ability to work independently and manage time effectively.
• Proficiency in Microsoft Office Suite, loan origination software, and CRM tools.

Working Conditions / Physical Requirements

• Must be able to remain standing for long periods (approximately 50% of the time).
• Occasionally move about the office to access files and equipment.
• Frequent use of computers and office equipment.
• Ability to travel and work a flexible schedule to accommodate customer needs.

Why Rosedale Bank?

• Competitive compensation and benefits
• Opportunities for career growth and professional development
• A culture rooted in community, connection, and care
• Employee involvement in charitable giving, financial literacy, and local outreach
• A workplace that values you-your voice, your growth, and your impact

Ready to help customers achieve their dream of homeownership while growing your career?
Apply today to become our next Mortgage Loan Officer and make a difference in your community.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex or gender (including pregnancy), age, marital status, disability, national origin, veteran status, sexual orientation, gender identity, genetic information or any other protected class.