Mortgage Loan Officer

Preferred Credit Union; Michigan; On-site; USD 55,000 - 85,000; Full time

Job summary

Preferred Credit Union seeks a Mortgage Loan Officer to guide members through home financing, from pre-qualification to closing. You will act as a trusted advisor, translating complex options into clear choices and building lasting relationships.

You will analyze borrower information, coordinate origination and processing, ensure compliance with federal and state lending rules and NMLS licensing standards, and support members in West Michigan locations.

Qualifications

• Establish trust and provide exceptional service to members throughout the mortgage process.
• Strong financial analysis and decision-making skills.
• Knowledge of mortgage products, underwriting guidelines, secondary market requirements, interest rates, escrow accounts, and loan servicing processes.
• Knowledge of federal and state mortgage lending regulations, disclosure requirements, and NMLS licensing standards.
• Prior experience working in a Credit Union preferred.

Responsibilities

• Provide guidance to members on loan products and rates.
• Managing mortgage loan origination and processing.
• Loan analysis and underwriting preparation.
• Coordinate loan documentation, closing and servicing.
• Ensure regulatory compliance and licensing requirements.

Skills

Customer service

Financial analysis

Communication

Decision-making

Job description

Are you passionate about helping people achieve their financial goals? Do you consistently establish trust and cultivate strong relationships with customers or members through exceptional service and communication?

As a mortgage loan officer, you will serve Credit Union members as their trusted advisor throughout the home financing process whether they are applying for a mortgage to buy their first home, or refinancing or renovating their forever home, you'll be there to help the members determine the best options and next steps for their unique goals.

Responsibilities for this role will include, but are not limited to:

• Provide guidance to members on loan products and rates.
• Managing mortgage loan origination and processing.
• Loan analysis and underwriting preparation.
• Coordinate loan documentation, closing and servicing.
• Ensure regulatory compliance and licensing requirements.

To be successful in this role you will need:

• Ability to establish trust, communicate effectively, and provide exceptional service to members throughout the mortgage process.
• Strong financial analysis and decision-making skills.
• Understanding of mortgage products, underwriting guidelines, secondary market requirements, interest rates, escrow accounts, and loan servicing processes.
• Skill in identifying issues, resolving documentation deficiencies, and guiding members through complex lending situations.
• Thorough knowledge of federal and state mortgage lending regulations, disclosure requirements, and NMLS licensing standards.
• Prior experience working in a Credit Union preferred.

The primary office location for this position is yet to be determined, but will be in one of our West Michigan locations.